Bilingual Sales and Customer Service Representative

Job not on LinkedIn

🔥 20 minutes ago

🇺🇸 United States – Remote

💵 $600 - $800 / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teamficient

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

Teamficient is a woman- and minority-owned company that provides managed remote-office solutions and dedicated virtual assistants to businesses. They supply trained, bilingual remote professionals and managed teams with US-based account managers, offering services such as administrative support, customer support, bookkeeping, technical support, and specialty support for driving schools and healthcare practices (including EHR support, patient scheduling, prescription coordination, and HIPAA/privacy training). Teamficient operates managed remote call centers, emphasizes training and security, and offers month-to-month engagements to help businesses scale and offload routine tasks.

📋 Description

• Handle inbound calls from prospective students and explain package options, pricing, and inclusions • Make outbound follow-up calls to leads and past inquiries who have not enrolled • Convert students who completed the Driver's Ed classroom portion into scheduled, paid driving lessons • Handle objections related to price, scheduling, and hesitation • Present pricing and package benefits in English or Spanish • Send progress reports to parents and upsell additional lessons or packages • Coordinate lesson scheduling across a limited vehicle fleet and instructors with varying availability • Follow up on missing or incomplete required documents • Keep scheduling records accurate and minimize conflicts or gaps • Respond to questions about scheduling, policies, and procedures • Resolve concerns and complaints professionally • Log every call, lead, and follow-up outcome • Assist with basic bookkeeping using QuickBooks as needed

🎯 Requirements

• 2+ years in customer service and/or sales, ideally with phone-based experience • Demonstrated comfort with a steady volume of inbound and outbound calls • Track record of meeting sales or conversion targets, not just service metrics • Comfortable managing scheduling and administrative follow-up alongside sales calls • Fluent in both English and Spanish — spoken and written • C1–C2 English proficiency required (mandatory) • Able to switch fluidly between English and Spanish mid-call depending on the customer • Comfortable pitching, explaining pricing, and closing in either language • Strong phone presence: clear, confident, and persuasive on calls • Active listening and objection-handling under real sales pressure • Highly organized and able to juggle sales follow-up, scheduling, and document tracking • Comfortable working without a dedicated CRM and adaptable to a new system • Dedicated, quiet workspace suited for phone-based work • Reliable high-speed internet and a professional headset • Availability during business hours for inbound and outbound calling • Meet enrollment/sales targets and call activity benchmarks • Maintain accurate records for every call, lead, scheduled lesson, and outstanding document • Basic QuickBooks familiarity is a plus • Previous call-center, telesales, or driving-school/education-services experience preferred • Experience with scheduling software or systems preferred