Website Performance Manager

🔥 0 minutes ago

🌵 Arizona – Remote

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💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 10%

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Logo of Team Velocity

Team Velocity

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Own website relationships for automotive dealership clients • Drive the vision and delivery of website products • Respond to dealership inquiries and resolve issues • Maintain product retention and present revenue- and non-revenue-generating enhancements • Grow portfolio applications through upsell, expansion, and upgrades • Build and maintain client relationships across a full or complex account load • Understand and articulate user problems, triage issues, and prioritize bugs • Execute monthly customer reporting covering KPIs, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, deadlines, and guidance to customers • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Manage account progress and results to support external client retention • Collaborate with digital, creative services, and other departments • Recommend site performance enhancements, creative services, third-party advisements, and responsive design improvements • Track KPIs including retention, expansion, engagement, adoption, and advocacy

🎯 Requirements

• BS/BA in related discipline OR an equivalent combination of education and work experience • Minimum 2–3 years' progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management • Understanding of dealership operations • Ability to work effectively with all levels within the dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications (Ads, Analytics, Video, Mobile, etc.) • Written, verbal, phone communication, and interpersonal skills • Customer service and relationship management skills • Ability to work independently and in a team environment • Knowledge of Salesforce • Proficiency with MS Office, including Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits • Remote work

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