Website Performance Manager

🔥 0 minutes ago

🌲 Oregon – Remote

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💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 10%

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Logo of Team Velocity

Team Velocity

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Build and maintain relationships with a portfolio of automotive dealership clients • Manage a full and/or complex account load • Respond to dealership inquiries quickly and resolve most issues instantly • Understand and articulate user problems, while triaging and prioritizing bugs and issues • Execute monthly customer reporting covering KPIs, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, and deadlines to customers • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Drive portfolio application growth through upsell, expansion, and upgrades • Manage account progress and results to support external client retention • Collaborate with digital, creative services, and other inter-departmental divisions • Recommend site performance enhancements, creative services, third-party advisements, and responsive design improvements • Support product retention and present revenue- and non-revenue-generating enhancements • Monitor and maintain customer happiness

🎯 Requirements

• BS/BA in related discipline OR an equivalent combination of education and work experience • A minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency and/or automotive retail management • Demonstrated understanding of dealership operations • Proven ability to effectively work with all levels within the dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications in Ads, Analytics, Video, Mobile, etc. • Demonstrated written, verbal, phone communication, and interpersonal skills • Demonstrated customer service skills and relationship management capabilities • Ability to work independently in a team environment • Demonstrated knowledge of Salesforce • Proficient with MS Office: Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking • Ability to support 8:30AM-5:30PM PST business hours • Candidates must reside in the Continental U.S.; Mountain or Pacific time zones highly preferred • Must submit a current resume and contact information

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits • Company benefit offerings

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