Website Performance Manager

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Team Velocity

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Build and maintain relationships with a portfolio of automotive dealership clients • Manage a full and/or complex account load • Understand and articulate customer problems while triaging and prioritizing bugs and issues • Respond quickly to dealership inquiries and resolve most issues instantly • Execute monthly customer reporting covering engagement rates, lead submissions, behavior, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, deadlines, and guidance to customers • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Drive portfolio application growth through upsell, expansion, and upgrades • Manage account progress and results to support external client retention • Collaborate with digital, creative services, and other departments to coordinate priorities and requests • Recommend site performance enhancements, creative services, third-party advisements, and responsive design improvements • Monitor KPIs including retention, expansion, engagement, adoption, and advocacy

🎯 Requirements

• BS/BA in a related discipline or equivalent combination of education and work experience • Minimum 2–3 years of progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management • Understanding of dealership operations and ability to work with all dealership levels • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications in Ads, Analytics, Video, Mobile, or related areas • Written, verbal, phone communication, and interpersonal skills • Customer service and relationship management capabilities • Ability to work independently and in a team environment • Knowledge of Salesforce • Proficiency with Microsoft Word, Excel, and PowerPoint • Working knowledge of HTML and CSS • Knowledge of website strategy, concepts, website analytics tools, and Google Analytics • Solid analytical and data-driven thinking skills • Ability to support 8:30 AM–5:30 PM PST business hours • Candidates must reside in the Continental U.S.; Mountain or Pacific time zones highly preferred

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits • Company benefit offerings