Enterprise Account Manager

🔥 0 minutes ago

🌵 Arizona, California, +1 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TeamViewer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Series unknown on 2009-02

SaaS • B2B • Enterprise

TeamViewer is a software company that provides secure, cloud-based remote access, remote support, and digital employee experience (DEX) tools for IT teams and enterprises. Its platform combines remote control, endpoint monitoring and management, automated remediation, and augmented reality workflows for frontline operations — with integrations into systems like Microsoft Intune, ServiceNow, and Salesforce. TeamViewer targets businesses of all sizes with specialized enterprise offerings (Tensor, DEX, Frontline), emphasizing security, compliance, and scalable device management.

📋 Description

• Own a book of 20–40 enterprise accounts as the sole account owner • Retain and grow existing enterprise customers, with accountability for gross retention, net revenue retention, and expansion • Build and maintain account plans covering stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk • Run renewals proactively with clear value narratives and negotiate commercial terms, including multi-year agreements • Identify, qualify, and close expansion opportunities involving additional seats, products, and use cases • Forecast renewals and expansion weekly in Salesforce, maintaining current stages, next steps, and close dates • Manage qualified opportunities handed up from the Enterprise Account Specialist desk when accounts exceed $10K • Pass sub-$10K upsells within owned accounts to the specialist desk for booking • Partner with Enterprise Solution Engineers on technical validation and solution design • Collaborate with Customer Success and Support to resolve retention risks • Work with partners, distributors, and resellers on channel-procured opportunities • Provide customer and market insight to Product, Marketing, and leadership • Contribute to customer references, case studies, and customer events

🎯 Requirements

• 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers • SaaS or technology experience required • Proven record of retaining and expanding a book of business against retention and expansion targets • Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations • Consultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap • Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce) • Excellent communication and presentation skills; comfortable in executive conversations • Entrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment • Spanish is a plus but not a requirement • Required travel: up to 40% domestic • Ideal candidate resides in the West Time Zone of the USA

🏖️ Benefits

• Competitive compensation and bonuses • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance • Short-Term & Long-Term Disability, 100% employer-paid • Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings • Open door policy and business casual dress code • Professional and personal growth opportunities • Accommodation or adjustment support during the application or hiring process