Vice President, Global Enterprise Customer Success

Job not on LinkedIn

🔥 7 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TeamViewer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Series unknown on 2009-02

SaaS • B2B • Enterprise

TeamViewer is a software company that provides secure, cloud-based remote access, remote support, and digital employee experience (DEX) tools for IT teams and enterprises. Its platform combines remote control, endpoint monitoring and management, automated remediation, and augmented reality workflows for frontline operations — with integrations into systems like Microsoft Intune, ServiceNow, and Salesforce. TeamViewer targets businesses of all sizes with specialized enterprise offerings (Tensor, DEX, Frontline), emphasizing security, compliance, and scalable device management.

📋 Description

• Lead TeamViewer's global Enterprise Customer Success organization • Own the post-sales customer relationship for TeamViewer's largest customers • Drive adoption, value realization, executive engagement, renewals, and retention • Lead the Enterprise renewal strategy in partnership with Sales • Manage team of Enterprise Customer Success leaders and Customer Success Managers • Build trusted relationships with CIOs, CISOs, CTOs, and senior IT executives • Implement scalable customer health scoring, success planning, and renewal governance

🎯 Requirements

• 15+ years of Enterprise Customer Success, Renewals, or Enterprise Account Management leadership • Proven experience leading global teams in a B2B SaaS organization • Demonstrated success improving GRR across large Enterprise customer portfolios • Strong commercial acumen with experience partnering closely with Enterprise Sales • Experience working with Fortune 1000 customers and executive stakeholders • Background in enterprise software, IT management, endpoint management, cybersecurity, or Digital Employee Experience is highly desirable.

🏖️ Benefits

• Competitive compensation and bonuses • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid • Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings • Open door policy and business casual dress code