Senior Product Manager

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $135k - $151.8k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Tebra

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 Debt Financing on 2022-07

Healthcare • Consulting • Marketing

Tebra is a comprehensive technology platform designed to streamline the operations of independent healthcare practices. It provides an all-in-one solution that optimizes practice efficiency by integrating electronic health records, revenue cycle management, and patient scheduling with over 130 healthcare systems. Tebra offers tools for practice growth, patient experience, care delivery, billing and payments, and data insights. The platform helps practices attract more patients, manage their reputation, enhance patient experience, and automate operations while ensuring full security and HIPAA compliance. Tebra is tailored for family medicine, pediatrics, primary care, and psychology specialties, enabling them to deliver better care, get paid faster, and gain deeper insights through data-driven practice management.

📋 Description

• Define and design features on one or more of Tebra’s core products to solve customer problems • Drive Message Center forward as a core Patient Experience product • Partner with Engineering, Legal, and Operations on A2P messaging compliance, registration, consent, and delivery reliability • Identify opportunities for AI and automation to reduce practice staff effort or improve patient interactions • Use approved AI tools to synthesize research, explore solutions, build prototypes, and test assumptions while validating outputs and protecting confidential data • Partner with technical teams to define AI quality measures, evaluation cases, human review and fallback paths, and launch criteria • Balance product usefulness and accuracy with privacy, latency, and cost • Perform market research, analyze customer segments, assess competitors, determine specialty needs, and study pricing and packaging • Collaborate cross-functionally to design features and processes for Tebra’s platform and customer experience • Research product positioning and provide recommendations to Product Marketing • Collect customer feedback through support issues, user acceptance tests, sales win/loss data, and customer visits • Prepare software design plans, product specifications, use case documentation, and user interface wireframes • Manage the customer experience roadmap, document product strategy, and own the feature backlog • Analyze product usage reports and provide recommendations for the product roadmap • Stay current on healthcare technology regulatory and compliance requirements

🎯 Requirements

• 5+ years of experience in product focused on software applications • Hands-on experience using generative AI in product work, with examples of prototypes, experiments, or workflow improvements • Working knowledge of large language models, prompting, retrieval, and agentic workflows, including their limitations • Ability to collaborate with technical partners on evaluations, human oversight, privacy, and responsible use • Demonstrated success with customer-facing products, complex workflows, and product strategy • Understanding of patient and independent practice needs • Proven track record as a product manager at a successful B2B SaaS / Cloud software business • Agile product management experience • Proven track record executing complex product initiatives and processes with multiple stakeholders • Superior analytical and problem solving skills, analytical rigor, attention to detail, and ability to structure and analyze sophisticated financial modeling • Flexible and creative thinking, ability to define business trade-offs, generate out-of-the-box solutions, and move through ambiguity • Experience shipping and evaluating an AI-powered product capability in production is preferred • Prior experience developing products in the healthcare industry is preferred

🏖️ Benefits

• Healthcare benefits • Dell discount for work-from-home basics • Gympass access to workout and health and fitness apps • Telus Employee Assistance Program and mental health resources

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