Benefits Specialist

🔥 14 hours ago

🌲 North Carolina – Remote

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💵 $19 / hour

⏳ Contract/Temporary

🟢 Junior

👩‍👩‍👧‍👦 Human Resources (HR)

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Conduct outbound calls to obtain missing or unclear benefit information • Perform insurance and benefit investigations • Handle inbound patient calls regarding application status and missing documentation • Document findings and prepare summaries for providers • Maintain accurate case notes in the Lynk system • Assist patients with insurance coverage and financial assistance programs

🎯 Requirements

• 1+ year of patient services, healthcare support, or call center experience • Previous HUB or Patient Services experience preferred • Experience with insurance verification, benefit investigations, and prior authorizations • Experience speaking with patients, specialty pharmacies, and insurance plans/payers • Outbound calling experience • Work-from-home experience with a secure workspace and reliable internet • Experience with call monitoring, QA reviews, and performance metrics • Healthcare or pharmaceutical support experience • Strong communication and customer service skills • Detail-oriented and organized • Adaptable to change and receptive to feedback • Team-oriented with a focus on productivity and continuous improvement

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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