Medical Customer Service Representative

🔥 2 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $20 - $22 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Serve as the main point of contact for patients • Answer 45+ calls per day from patients • Take payments over the phone • Help patients set up payment plans • Read EOBs and assist patients with inquiries • Work within multiple systems simultaneously while juggling multiple tasks

🎯 Requirements

• Intermediate-level experience • Healthcare and insurance knowledge • Patient access and patient service experience • Knowledge of medical terminology • Experience with EMR and Epic • Experience with patient intake and patient registration • Experience with medical scheduling • Ability to read EOBs and assist patients with inquiries • Ability to work within multiple systems simultaneously and manage multiple tasks • Ability to work Monday–Friday, 8:00–4:30 EST

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Voluntary Life & AD&D insurance for the employee and dependents • Short- and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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