Teladoc Health
5001 - 10000 employees
🏥 Healthcare
👥 B2C
☁️ SaaS
💰 $80M Post-IPO Debt - Teladoc Health on 2016-07
Healthcare • B2C • SaaS
Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.
Customer Service Representative
🕒 July 27
🗽 New York – Remote
💵 $42k - $50k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 30%
Where this job comes from
Posted on Teladoc Health's careers page, not through a job board
First seen by Remote Rocketship July 27
Still open on Teladoc Health's site. Checked 10 hours ago.
Teladoc Health
5001 - 10000 employees
🏥 Healthcare
👥 B2C
☁️ SaaS
💰 $80M Post-IPO Debt - Teladoc Health on 2016-07
Healthcare • B2C • SaaS
Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.
📋 Description
• Manage customer queries and complaints • Process orders, modifications, and escalate complaints • Remain calm when dealing with frustrated customers • Provide accurate, valid, and complete information • Attract potential customers by answering product and service questions
🎯 Requirements
• High school diploma, general education degree or equivalent • Ability to stay calm when customers are stressed or upset • Comfortable using computers • Experience working with customer support
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