Manager, Release & Change Engineering

🕒 September 30

🇺🇸 United States – Remote

💵 $131k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 21 days.
• Reposted once.

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Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Own the end-to-end software release process, including deployment sequencing and release-day decision authority • Serve as Release Manager for complex and high-risk releases and make go/no-go decisions • Lead production readiness reviews, validating deployment plans, rollback procedures, and environment gating • Run post-release retrospectives and drive actions to closure • Lead enterprise change management processes and governance • Chair the Change Advisory Board (CAB) and challenge, table, or reject changes on technical grounds • Manage standard, emergency, expedited, and planned changes • Enforce separation of duties, rollback readiness, and accurate change-to-incident attribution • Govern change freezes, change communications, and process compliance • Assess deployment and change-related risks and recommend mitigation strategies • Analyze failed changes and drive corrective actions with engineering owners • Partner with Incident Management on root-cause analyses • Own continuous improvement for change and release engineering • Lead a multi-year roadmap for risk-based, automated change controls • Build pipeline-generated change records, automated risk scoring, evidence-based approvals, and deployment gates into CI/CD • Partner with DevOps and Engineering teams to strengthen pipelines, test gating, and safer deployment patterns • Expand Standard Change and tiered pre-approval coverage • Own release and change KPIs, dashboards, and reporting • Present operational health and recommendations to engineering and SMO leadership • Collaborate with DevOps, SRE, Platform Engineering, development leadership, NOC, and Incident Management • Provide change authority during emergency changes, high-risk releases, and major incidents, including on-call and after-hours coverage • Lead, coach, and develop a release and change engineering team

🎯 Requirements

• 5+ years of experience in Release Engineering, DevOps, Platform Engineering, Site Reliability Engineering (SRE), or a related software delivery function • Direct responsibility for production deployments in complex, multi-team environments • Strong hands-on experience with CI/CD pipelines, deployment tooling such as Jenkins, GitHub Actions, GitLab, or Azure DevOps, and release orchestration • Experience leading Change Advisory Board (CAB) meetings, release governance forums, or similar technical risk-management processes • Strong understanding of ITSM/ITIL change management principles, change types, risk classification, and operational controls • Ability to assess deployment plans, rollback procedures, technical dependencies, and change risk • Working proficiency with Python, Bash, PowerShell, or pipeline-as-code frameworks • Strong written and verbal communication skills • Self-directed problem-solving and data-driven process improvement • Preferred: experience automating workflows using Jira, Confluence, ServiceNow, Azure DevOps, APIs, and CI/CD integrations • Preferred: experience with AWS, Azure, GCP, or hybrid infrastructure • Preferred: experience driving large-scale release modernization or transformation initiatives • Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future

🏖️ Benefits

• Performance bonus • RSUs • Benefits subject to eligibility requirements • Flexible Vacation Policy • 80 hours of Paid Sick, Safe, and Caregiver Leave annually for full-time positions • Career growth opportunities • Inclusive benefits program for employees and families • Teladoc Health equipment provided at no charge to employees

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