Forward Deployed Engineer

🕒 June 1

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Teleskope

WebsiteLinkedInAll Job Openings

1 - 10 employees

At Teleskope, we believe that data security and privacy has to shift left and be enforced from within at the earliest stages of the development lifecycle.

📋 Description

• Serve as the dedicated technical resource for a book of customer accounts, supporting core platform functionality as well as ancillary product needs to ensure an exceptional and consistent customer experience. • Work alongside Technical Account Managers to ensure success from conversion all the way through to renewal. • Collaborate with Product, Engineering, and Forward-Deployed SREs to ensure timely and accurate technical delivery. • Diagnose, triage, and implement fixes for customer-specific bugs; author reproducible fixes, tests, and PRs or produce clear remediation documentation when immediate code changes aren’t appropriate. • Build custom product features to address high-impact customer requests. Most of these will make it to the core product. • Support technically complex use cases by developing scripts, automation, custom integrations, and reports. • Conduct architecture reviews, technical deep dives, enablement sessions, and solution reviews for a range of personas — from individual contributors to senior security and engineering leadership. • Help drive the product roadmap by bringing the voice of the customer into planning meetings, prioritizing issues, and championing high-value feature requests to the Product team. • Produce clear technical documentation, runbooks, and handoffs for customers and internal teams.

🎯 Requirements

• 2+ years supporting enterprise customers in a hands-on technical role (Customer Engineer, Software Engineer, Technical Consultant, Technical Account Manager, or similar) • Strong scripting and programming skills (e.g., Python, Bash; experience with Golang/TypeScript is a plus) • Experience with cloud technologies and deployment tooling (AWS/GCP/Azure, Terraform, Kubernetes, Docker, CI/CD) • Bias for action and speed – you move fast, find creative solutions and aren’t afraid to disrupt the status quo • Proficiency using AI coding tools such as Claude, Cursor and/or Codex • Excellent communication skills and a consultative mindset — able to explain technical tradeoffs to both engineers and functional stakeholders. • BS/BA in Computer Science or equivalent experience. • Must be based in NYC (we work hybrid).

🏖️ Benefits

• An opportunity to join an early-stage startup in one of today’s fastest-growing markets. • A chance to bridge your technical skills with business impact and direct customer exposure. • Room to learn, grow, and rapidly advance in your career as part of a growing team. • A beautiful office in NYC’s Financial District, with breakfast and snacks provided daily, and weekly catered lunch. • Flexible vacation and work-from-home days. • Competitive salary and meaningful equity. • Health, vision, dental, 401k and more benefits, heavily subsidized by Teleskope.