
10,000+ employees
Founded 1990
🏥 Healthcare
🛡️ Insurance
📡 Telecommunications
💰 $500M Post-IPO Debt on 2023-03
Healthcare • Insurance • Telecommunications
TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.
🔥 6 minutes ago
⛰️ Colorado, Florida, +9 more states – Remote
💵 $58.1k - $107.9k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1990
🏥 Healthcare
🛡️ Insurance
📡 Telecommunications
💰 $500M Post-IPO Debt on 2023-03
Healthcare • Insurance • Telecommunications
TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.
• Manage and process FMLA, federal, military, state, company-specific leave claims, and Short-Term Disability claims • Conduct case assessments and contact employees and client contacts by telephone, email, or meetings • Explain leave management processes and employee accountabilities • Develop and document factors supporting or inhibiting successful return to work • Review information and consult health professionals, supervisors, and external vendors to make claim decisions • Analyze medical certifications and documentation for regulatory compliance and policy adherence • Inform claimants about required documentation, deadlines, claim status, and other claim information • Determine return-to-work goals and support return-to-work planning • Act as primary case contact and communicate with employer representatives throughout the claim lifecycle • Follow operating procedures and attend required team meetings and training • Complete other assigned projects and tasks
• Minimum 3+ years of direct experience managing Leaves and STD disability case management • Computer skills and ability to work primarily online in a paperless environment • Strong interpersonal and helping skills • Assessment and problem-solving skills • Deep understanding of FMLA and state-specific leave laws • Experience managing self-insured Short Term Disability (STD) plans and company-specific paid and unpaid leave policies • Ability to review and interpret medical documentation and translate clinical restrictions against essential job functions • Exceptional conflict resolution and negotiation skills • Ability to handle sensitive medical information with extreme confidentiality and empathy • Registered professional status within the disability management or professional health sector is a great-to-have • Additional coursework in occupational health, rehabilitation, disability legislation, helping relationship skills, mediation, human resource management, disability insurance, psychological and workplace factors in disability is an asset • Bilingual (Spanish speaking) is a great-to-have • Associate’s Degree is a great-to-have
• Competitive salary and bonus structures • Minimum 3 weeks of vacation • Flexible benefits plan • Flexibility to work in-office, virtually or a combination of both • Generous company matched pension • Opportunity to give back to communities • Career growth and learning & development opportunities
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