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Change & Communications Specialist III

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $76.5k - $130.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

Where this job comes from

Posted on LMI's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of LMI

LMI

1001 - 5000 employees

Founded 1961

📦 Logistics

🏥 Healthcare

🎖️ Defense

Logistics • Healthcare • Defense

LMI is a forward-thinking company that focuses on reimagining the path from insight to outcome through innovative solutions in various sectors, including applied AI and digital health. They provide advanced analytics, engineering support, and performance optimization across defense, health, and civilian markets, with a strong commitment to enhancing mission effectiveness for government clients. With a focus on collaboration and research, LMI aims to drive positive change through its diverse capabilities and partnerships.

📋 Description

• Develop a change-management strategy, stakeholder map, readiness baseline, adoption objectives and metrics, communications plan, and integrated communications calendar • Create leadership briefings, launch messages, FAQs, newsletters, one-pagers, and wave-specific communications • Build and maintain an Agile/Jira adoption hub with accessible, audience-appropriate resources and updates • Recruit, orient, and sustain a network of change champions; coordinate forums, office hours, and community activities • Design pulse surveys and feedback loops; interpret stakeholder sentiment and adoption indicators with analysts • Partner with trainers, coaches, administrators, and program leadership to address resistance and refine communications • Track communications reach, stakeholder engagement, key issues, and evidence of sustained adoption • Develop stakeholder impact analyses, change objectives, sponsor actions, readiness measures, and communications tailored to distinct audiences and delivery waves • Create practical communications toolkits, leader talking points, message calendars, FAQs, one-pagers, briefings, and accessible knowledge-hub updates • Recruit and equip champions with clear responsibilities, reusable guidance, feedback channels, and recurring forums or office hours • Measure reach and adoption through participation data, pulse surveys, sentiment themes, and observed behavior changes; report insights and recommended adjustments • Coordinate change risks, sensitive messages, escalation paths, and approval cycles with leadership, trainers, coaches, and support teams

🎯 Requirements

• Bachelor's degree in communications, public relations, organizational development, business administration, or a related field; four additional years of relevant experience may substitute for a Bachelor's • 4+ years of organizational change, internal communications, stakeholder engagement, or adoption-program experience • Prosci change management certification or CCMP credential • Experience delivering communications in a federal or comparably complex enterprise environment • Demonstrated ability to develop change-champion networks and measure readiness and adoption • Ability to obtain and maintain a favorable Public Trust determination and satisfy applicable federal personnel vetting, security, privacy, accessibility, and data-handling requirements • Experience segmenting stakeholder audiences and developing coordinated multi-channel communications for complex technical or process change • Ability to use qualitative feedback and quantitative adoption signals to adapt outreach and brief executives on progress and resistance • Prior experience supporting the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), or federal health programs is highly desirable • Agile transformation, Atlassian/Jira adoption, and portfolio-wide rollout experience • Confluence, SharePoint, accessibility standards, and survey platforms • Experience briefing senior public-sector leadership • Experience supporting change sponsorship, champion enablement, and technology adoption in regulated or geographically dispersed environments • A master's degree in strategic communications, organizational development, public administration, or business administration (MBA) is desirable • Additional certifications such as IABC Communication Management Professional (CMP) or Strategic Communication Management Professional (SCMP) are desirable

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