Claims and Labeling Manager

🕒 September 18

🍁 Vermont – Remote

🍁 Vermont – Remote

💵 $75k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 14%

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Textile Exchange

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

💼 Consulting

🏭 Manufacturing

👗 Fashion

Consulting • Manufacturing • Fashion

Textile Exchange is an organization dedicated to promoting sustainable practices in the fashion, textile, and apparel industries. The organization aims to reduce greenhouse gas emissions in fiber and raw materials production by 45% by 2030, through their Climate+ strategy. Textile Exchange focuses on ensuring that materials are sourced responsibly, maintaining healthy ecosystems, and supporting biodiversity. They provide standards and certifications such as the Responsible Wool Standard and Global Recycled Standard, working with stakeholders across the supply chain to implement sustainable practices. Textile Exchange also offers resources such as industry reports, benchmarking, and opportunities for companies to participate in fiber and material challenges aimed at increasing sustainability in the industry.

📋 Description

• Manage the development and revision of standards system claims and labeling policies and associated documents • Draft and revise criteria, hold meetings with internal and external stakeholders, facilitate public and targeted consultations, and finalize and publish documents • Manage ISEAL Code compliance and best practices related to claims • Develop procedures, guidance, and tools supporting the standards system claims framework • Collaborate with internal legislation experts on risks and opportunities related to legislative requirements • Collaborate with other departments and teams to support stakeholders’ use of Textile Exchange trademarks and credible claims • Manage external stakeholder inquiries regarding claims and trademark use through the case management system • Manage team members, including goal setting, performance management, coaching, and professional development • Lead key projects related to claims and labeling • Provide expert guidance and claims submission approval support • Drive stakeholder understanding and adoption through guidance, training, and education

🎯 Requirements

• 5+ years of experience working with voluntary standards and/or verification programs • Strong understanding of credible sustainability claims and trademark use related to certification • Experience managing and developing staff, including performance management, coaching and professional development • Experience leading projects, managing deadlines, and delivering on workplans • Ability to work with diverse internal and external stakeholders globally • Detail-oriented, logical, systematic, methodical, and highly organized • Excellent written and grammatical skills in English to draft technical content • Ability to synthesize and present complex information simply and meaningfully • Familiarity with business analytics tools such as Power BI and CRM tools such as Salesforce • Strong work ethic and high degree of autonomy; self-starting and proactive • Demonstrated interest in Textile Exchange’s vision, mission, and goals • Ability to work in a flexible, fast-paced remote environment, meet deadlines, and share progress regularly • Flexibility to work across multiple time zones and overlap with North American time zones for parts of the workday • Experience working at an international organization • Ability to travel occasionally for conferences, work meetings, and industry events • Preferred: Experience working in global textile supply chains and comprehensive understanding of global supply chains and stakeholders • Preferred: Understanding of the Empowering Consumers Directive (ECD) • Preferred: Experience with ISEAL-compliant schemes

🏖️ Benefits

• Remote work arrangement • Flexible remote environment • Opportunity to join a cutting-edge global environmental nonprofit • Professional development • Required travel under 10% for conferences, work meetings and industry events

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