Senior Product Manager, AI-native platform

Job not on LinkedIn

🔥 6 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $140k - $180k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 7%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thanx

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

💰 $17.1M Series B on 2016-12

Food & Beverage • Consulting • Logistics

Thanx is the number one guest engagement platform designed to boost customer loyalty through personalized, exclusive, and on-brand experiences. Specializing in the restaurant industry, Thanx provides a suite of tools including mobile apps, CRM, marketing automation, and A/B testing to help restaurant brands engage with their customers without relying on traditional discounts. Their platform boasts advanced data services capturing significant customer purchase behavior, lending to impactful marketing and customer retention strategies. With a loyalty designer and comprehensive content management system, Thanx enables restaurants to constantly evolve their loyalty programs and maximize customer conversion and engagement metrics.

📋 Description

• Own a meaningful platform area end to end, from customer problem through shipped product and business outcome • Conduct weekly conversations with restaurant operators and marketers • Analyze customer calls, support conversations, usage data, order data, loyalty data, and guest-level data • Convert customer signals into blueprints, prototypes, and shipped products • Write precise specifications for AI agents, review their output, and identify errors • Shape AI-native product experiences and merchant trust in AI • Turn restaurant-brand data into actionable merchant decisions • Contribute to internal product tooling, agent skills, templates, workflows, and guardrails • Collaborate with product, engineering, customer success, sales, marketing, finance, partnerships, and data stakeholders • Help shape how Thanx builds products around AI

🎯 Requirements

• 5+ years of product management experience • Track record of shipping products that real customers use and pay for • Hands-on experience with Claude Code, Codex, or comparable agentic AI tools • Experience building prototypes, scripts, or workflows with AI tools • Ability to read a schema and write queries • Ability to follow pull requests and discuss engineering tradeoffs • Strong, clear, and precise written communication • Ability to work with a broad mandate and little process • Based in the US or Canada • Nice to have: experience with restaurants, retail, commerce, POS or ordering integrations, loyalty, or marketing technology • Nice to have: experience shipping AI- or ML-powered product features • Nice to have: experience with two-sided products • Nice to have: public writing, talks, or open-source tooling about product work

🏖️ Benefits

• Equity for every employee • Unlimited token budget for AI tooling • 100% remote work • Accommodation support during the application and interview process

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