340B Implementation Administrator

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $87.8k - $146.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Lead, plan, and execute multiple SaaS implementation projects from customer engagement through launch • Manage project stages, stakeholders, customer relationships, and implementation success factors • Assess customer data and manage extract setups, wholesaler integration, and software configurations • Provide software-function training and support transition to live operations and account management • Serve as the primary Verity program subject matter expert and coordinate additional product and technical resources • Coordinate with Sales during contract-to-implementation transitions • Conduct proactive customer communications and software demonstrations • Manage communications with internal and external C-suite stakeholders • Partner with Product Management, Product Development, Sales, Accounting, and Account Management • Lead project transition to account management • Follow and improve project and procedural workflows • Participate in implementation and cross-departmental initiatives • Maintain accurate internal documentation and create internal and client-facing documentation • Mentor others on 340B and Verity feature knowledge

🎯 Requirements

• BA or BS in business, healthcare, information systems, or related field or equivalent work experience • 3+ years in a customer-facing technology implementation and project management, SaaS preferred • Experience in 340B and/or pharmacy operations desired • Project management experience; PMP certification desired • Experience with bringing remote customers aboard cloud based software offerings a major plus • Proven ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema • Strong experience with MS Office; expert Excel capability a must • Proven ability to communicate verbally and in written form at a high level • Able to prioritize tasks and work in a fast-paced environment • Ability to multitask and manage multiple discreet implementation projects simultaneously • Customer-focused, with demonstrated troubleshooting ability • Salesforce or similar CRM experience a plus • Home internet connection through cable broadband or fiber optic service with at least 10 Mbps download/5 Mbps upload when working remotely

🏖️ Benefits

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement • Cable broadband or fiber optic internet service requirement for home working, with at least 10 Mbps download/5 Mbps upload

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