Pharmacy Technician, Cystic Fibrosis

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Support the safe, timely, and accurate processing of specialty medications for cystic fibrosis patients • Work closely with pharmacists, clearance teams, concierge, and contact center partners to support medication access • Manage complex cystic fibrosis workflows and coordinate patient or provider outreach • Support turnaround time goals for cystic fibrosis therapies • Use CareCentral, RxHome, and TMW to shift resources based on workload and priority • Assist with prescription intake, task processing, escalations, and outbound calls • Make outbound calls to patients or providers for follow-up and coordination • Maintain quality, compliance, and patient experience standards

🎯 Requirements

• High school diploma or GED required • At least 1 year of experience at Accredo/Evernorth • Must reside in Indiana, Ohio, or Florida • Must hold a valid pharmacy technician license in Indiana, Ohio, or Florida • Active pharmacy technician certification preferred • Basic math and computer skills • Windows navigation, Microsoft applications, internet, and email proficiency • Strong verbal and written communication skills • Ability to learn internal systems, processes, and programs • Home internet through cable broadband or fiber optic service with at least 10 Mbps download and 5 Mbps upload

🏖️ Benefits

• Health coverage effective day 1, including medical, dental, and vision • Holiday, PTO, and overtime pay • 401(k) with company match • Tuition reimbursement • Potential sign-on bonus (internal applicants not eligible) • Annual bonus plan eligibility • Well-being and behavioral health programs • Company-paid life insurance • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Training for cystic fibrosis medications and assigned functions • Remote work at home

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