Presale Support Analyst

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Review Requests for Proposals (RFPs) and prepare medical, dental, and vision quotes • Partner with Sales leads, New Business Managers, Client Managers, Brokers, and internal matrix partners on new business sales and existing business renewals • Manage multiple aspects of the RFP process and coordinate deliverables to clients and producers • Prepare medical, dental, and vision field quotes using Cigna rating systems • Support new and existing sales managers • Manage the RFP process, report results, and meet submission turnaround times • Ensure accuracy of information and opportunities in Salesforce.com • Submit complete and accurate proposal data to Underwriting and other matrix partners • Communicate proactively with internal and external customers to facilitate the RFP workflow • Communicate with Brokers to demonstrate Cigna's value to the market • Develop and build relationships with matrix partners • Support New Business Managers with benefit optimization • Work on various projects within the sales office as needed

🎯 Requirements

• Bachelor's Degree or equivalent work experience may substitute in lieu of degree • Health insurance background with general understanding of the overall sales process preferred • Strong written and verbal communication skills • Strong problem-solving and analytical skills • Detail oriented with exceptional follow-up skills • Basic math skills • Ability to work in a production-like, fast-paced environment and adapt quickly to change • Strong organizational skills and ability to work independently and in a team environment • Ability to manage, prioritize, and work on numerous projects simultaneously • Ability to meet tight deadlines and work under pressure • Ability to anticipate customer and business partner needs and understand consequences of actions • Strong computer-based technical skills, including Outlook, Excel, Word, and internet/web navigation • Home internet connection, if working remotely, must use cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Remote work may be performed occasionally or permanently • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for home working

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