
10,000+ employees
🏥 Healthcare
🛡️ Insurance
Healthcare • Insurance
The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.
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10,000+ employees
🏥 Healthcare
🛡️ Insurance
Healthcare • Insurance
The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.
• Develop and communicate product vision aligned with enterprise strategy, customer needs, and measurable business objectives • Translate strategic priorities into customer or business problems for the product team to solve • Establish outcome-based product goals, success measures, guardrails, and leading indicators • Maintain an outcome-oriented roadmap focused on strategic intent, learning priorities, and anticipated impact • Make evidence-based product decisions using customer insights, analytics, operational data, market information, and business performance • Evaluate progress and recommend whether to continue, adjust, scale, or stop investments • Balance near-term opportunities with long-term product health, scalability, sustainability, and strategic differentiation • Develop customer, user, buyer, stakeholder, and market understanding through research, observation, usability testing, journey analysis, and quantitative data • Lead continuous discovery with product design and engineering; frame opportunities as testable hypotheses • Evaluate value, viability, usability, and feasibility risks using prototypes, experiments, technical spikes, customer testing, and analytics • Synthesize discovery evidence and recommend which opportunities and solutions should advance • Partner with engineering, design, Product Owners, architecture, data, operations, and other contributors to deliver incremental product releases • Provide strategic context and timely product decisions while enabling specialists to perform their work • Prioritize opportunities and investments based on outcomes, customer impact, evidence, risk, effort, and strategic alignment • Make trade-offs involving scope, timing, quality, customer experience, operational readiness, and business value • Maintain alignment between product strategy, roadmap, discovery pipeline, and delivery backlog • Enable frequent delivery of small increments to gather feedback, measure results, and adapt quickly • Participate in planning, reviews, demonstrations, and other team activities requiring product context or decisions • Monitor adoption, customer behavior, reliability, operational performance, and business results after launch • Resolve production issues, improve product health, address technical debt, and optimize the product throughout its lifecycle • Understand business model, strategic objectives, financial considerations, operating processes, customer commitments, and regulatory environment • Identify enterprise constraints involving compliance, privacy, legal, security, finance, sales, service, and operations • Engage enterprise partners early to inform discovery and build alignment through evidence, data, options, trade-offs, and outcomes • Influence senior leaders and stakeholders and communicate strategy, decisions, risks, learning, progress, and results to executive, business, technical, and operational audiences • Manage cross-product dependencies and escalate unresolved decisions • Provide meaningful context, customer access, clear outcomes, and decision-making guardrails to the product team • Promote healthy debate, experimentation, rapid learning, respectful challenge, and shared accountability • Support the organization’s transition from project delivery and feature output toward durable teams, continuous learning, and outcome ownership • Leverage AI for customer understanding, product discovery, analysis, decision-making, automation, knowledge management, customer experiences, business outcomes, and operational efficiency • Define and measure outcomes for AI-enabled capabilities while maintaining human judgment, accountability, transparency, and governance
• Bachelor’s degree or equivalent combination of education and relevant experience • Five or more years of product management, digital product, technology product, or comparable experience • Experience owning a technology-enabled product or significant product area through discovery, delivery, launch, measurement, and optimization • Experience working with cross-functional partners such as engineering, design, data, architecture, operations, marketing, service, legal, compliance, or finance • Ability to identify customer problems and convert insights into product strategy and measurable outcomes • Experience using qualitative research and quantitative data to make decisions • Strong analytical, critical-thinking, and structured problem-solving capabilities • Ability to navigate ambiguity, reconcile competing needs, and make sound decisions with incomplete information • Strong written, verbal, facilitation, presentation, and executive communication skills • Working knowledge of modern software development, Agile delivery, product analytics, experimentation, and product discovery practices • Ability to influence across organizational boundaries without relying solely on positional authority • Preferred: experience in regulated, complex, or highly matrixed enterprise environments • Preferred: experience with empowered product teams, continuous discovery, dual-track product development, or outcome-based roadmaps • Preferred: familiarity with customer interviewing, prototyping, usability testing, hypothesis testing, A/B testing, and opportunity-solution mapping • Preferred: experience defining product objectives, key results, guardrail metrics, and product performance dashboards • Preferred: understanding of software architecture, APIs, data platforms, cloud technologies, automation, artificial intelligence, or emerging technologies • Preferred: Agile or product management certification • Preferred: experience with Jira, Confluence, product analytics platforms, research repositories, or visual collaboration tools • Preferred: familiarity with generative AI, machine learning product patterns, AI evaluation, responsible AI practices, model or data risk, and human-centered AI design • Preferred: experience applying AI-enabled tools to improve product discovery, analysis, documentation, decision support, or operating efficiency
• Remote/home working permitted occasionally or permanently, subject to cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload • Tobacco-free policy • Reasonable accommodation support for the online application process • Equal employment opportunity consideration • Consideration of qualified applicants with criminal histories consistent with applicable ordinances
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