Senior Analyst, Commercial Effectiveness

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $63.6k - $106k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Lead cross-functional commercial growth and optimization programs from planning through phased execution • Establish governance, decision tracking, risk management, and follow-through for programs • Translate reporting needs into insights by managing intake, prioritizing requests, validating outputs, and improving data quality • Standardize intake, tracking, reporting, and data-validation processes across regions and functions • Conduct opportunity sizing, segmentation, pipeline, market share, and related analyses • Maintain reliable client and prospect datasets and partner with Data and Analytics teams on dashboards, reporting accuracy, and system integration • Prepare executive-ready updates, recommendations, and presentations for leadership meetings, business planning, steering committees, and sales forums • Own the structure and cadence of the NPS program, including communications, insight consolidation, strategic alignment, tracking, monitoring, and pulse survey planning • Identify responsible digital and AI use cases and support adoption through governance-aligned implementation plans • Coordinate vendor-supported wellbeing and employee assistance programs across virtual, hybrid, and onsite settings • Support proposals and requests for proposal by assessing operational feasibility and advising Sales and Client Management

🎯 Requirements

• At least 3 years of experience in program management, sales enablement, client operations, vendor management, reporting, or a related business function • Experience coordinating multiple workstreams, priorities, and stakeholders in a fast-paced, matrixed environment • Strong project management, organizational, analytical, problem-solving, and process-improvement skills • Clear written and verbal communication skills, including experience preparing reports, presentations, status updates, and recommendations for business stakeholders • Strong attention to detail and focus on data accuracy, quality, and timely delivery • Proficiency with Microsoft Office applications • Experience using customer relationship management, reporting, or business intelligence tools • Ability to work independently while building effective partnerships across functions, regions, and external organizations • Bachelor's degree in business, communications, marketing, analytics, healthcare administration, or a related field, or equivalent professional experience (preferred) • Experience in healthcare, insurance, employee benefits, wellbeing, or employee assistance programs (preferred) • Knowledge of Salesforce, Qlik, or similar CRM and business intelligence platforms (preferred) • Experience with customer experience measurement, knowledge management, digital enablement, or responsible AI adoption (preferred) • Project management, process improvement, analytics, or AI certification (preferred) • If working from home, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits from day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence