Senior Contract Management Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $92k - $153.3k / year

⏰ Full Time

🟠 Senior

🛒 Procurement

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Lead configuration and ongoing administration of the provider contract management system, including reference data, approval workflows, user roles, permissions, and standard contract templates • Partner with contracting leaders, governance groups, Legal, Regulatory and State Government Affairs, and technology teams to align system capabilities with business, policy, and regulatory needs • Coordinate release readiness, testing, implementation, and adoption of system improvements • Develop reporting and insights on workload, contract complexity, compliance, financial performance, language trends, and improvement opportunities • Create and refine administrative guidelines, contracting processes, exception pathways, and approval structures • Design, deliver, and evaluate virtual or classroom training; maintain learning materials and training records • Provide consultative support and subject matter expertise to field contracting teams and cross-functional partners • Mentor frontline staff, resolve complex issues, and provide occasional backup support through phone and shared email channels • Build relationships across Network Operations, Service Operations, Medical Management, Medical Economics, Legal, vendors, and regional contracting teams • Cigna Healthcare and Evernorth Health Services work to improve the health and vitality of clients, customers, and patients

🎯 Requirements

• Minimum of 5 years of managed healthcare experience • At least 2 years in contract negotiation • At least 2 years in contract management • Experience managing or supporting business systems, workflows, testing, releases, or process improvements • Ability to influence decisions, gain support, and collaborate effectively in a matrixed organization • Strong communication, presentation, training, relationship management, negotiation, organization, and analytical skills • Ability to turn complex information into clear recommendations and solve problems in a fast-paced environment with changing priorities • Proficiency with Microsoft Excel, Word, PowerPoint, PDF tools, and presentation applications • Ability to occasionally work across time zones • Ability to travel occasionally when needed • Experience with Contract Lifecycle Management (CLM) systems • Knowledge of provider contracting, negotiation, provider services, project management, or system development • Bachelor’s degree in business, healthcare administration, or a related field; MBA, MHA, or another relevant advanced degree preferred

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement • Cable broadband or fiber optic internet requirement for home working, with at least 10Mbps download/5Mbps upload