Senior Enrollment/Billing Representative

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟠 Senior

📊 Billing Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Manage an assigned portfolio of complex client accounts • Perform collections processes and procedures • Research and respond to billing or payment inquiries within established turnaround times and escalate issues as needed • Reconcile accounts receivable with third-party administrators, brokers, and clients • Facilitate conference calls or meetings with internal and external parties • Research member eligibility and rate variances • Analyze client data using reports and other resources • Process group renewals, new business, terms, and revisions • Reconcile accounts periodically • Calculate and create special charge bills • Monitor delinquency reports and communicate with TPA partners • Perform peer audits to ensure quality and mitigate financial risk • Meet or exceed daily, quality, and individual development goals • Track and monitor customers’ financial performance using appropriate tools • Resolve customer disputes and rate issues with matrix partners • Identify and implement process improvements with matrix organizations • Apply accounting concepts • Prepare monthly and ad hoc reports • Provide internal and external customer service • Process, review, and understand inputs from multiple systems • Provide special project support • Perform electronic invoicing • Apply financial payments to accounting systems • Perform filing and general administrative duties • Provide cash-team support, including cash and census application, mailings, filing, and electronic invoicing

🎯 Requirements

• High School Diploma or equivalent experience is required; Bachelor’s degree preferred. • 3+ years work experience in billing, accounting, or collections role • Proficient in 10 keys • Strong knowledge of Excel • Genasys, SAP, PCRS system knowledge preferred, or quick learner of new applications and systems • Analytical, attention-to-detail, and quality-oriented • Knowledge of Microsoft applications • Ability to demonstrate solid problem solving skills • Ability to manage time and prioritize appropriately • Ability to multitask and shift priorities • Ability to work independently and proactively • Strong verbal/written communication and organizational skills • Strong interpersonal skills • Ability to work from home using cable broadband or fiber optic internet with speeds of at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement • Cable broadband or fiber optic internet requirement for home working