Senior Product Manager, Salesforce – Individual Dental

Job not on LinkedIn

🔥 22 hours ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $115.6k - $192.6k / year

⏰ Full Time

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Develop deep understanding of Dental business strategy and operations • Act as product owner for Dental Salesforce capabilities • Define and manage the Salesforce roadmap and backlog based on business value • Deliver scalable Salesforce solutions using configuration (“clicks, not code”) • Translate business needs into user stories and acceptance criteria • Manage backlog aligned to growth and operational efficiency • Support lead management, case tracking, and service-request workflows • Maintain data quality and governance standards • Deliver configuration enhancements including flows, approvals, and dashboards • Manage user access, roles, permissions, and security • Lead communication and change management for platform updates • Participate in Agile ceremonies and delivery execution • Support production stability and continuous improvement • Partner with Dental Sales Operations, business leaders, broker support teams, and technology stakeholders • Manage integrations across quoting, enrollment, broker compensation, and servicing platforms • Proactively address risks and dependencies • Ensure Salesforce Health Cloud implementation meets market standards and maximizes investment

🎯 Requirements

• Bachelor’s degree or equivalent experience • 5+ years Agile delivery experience • 5+ years supporting sales operations in Dental, Healthcare, or insurance • Salesforce certification (Sales Cloud, Service Cloud, or Health Cloud) • Strong analytical and problem-solving skills • Strong stakeholder management skills • If working from home, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Annual bonus plan eligibility • Remote work possible occasionally or permanently, subject to cable broadband or fiber optic internet with at least 10Mbps download/5Mbps upload • Tobacco-free policy and smoking cessation program eligibility where applicable