Order to Cash Specialist

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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The E.W. Scripps Company

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📱 Media

⚽ Sports

🔥 Funding within the last year

💰 $750M Post IPO debt on 2025-08

Media • Sports

The E. W. Scripps Company is a publicly traded American media company that creates and distributes news and entertainment content across local and national platforms. Scripps operates local media brands and networks, produces sports programming (Scripps Sports), and manages large consumer-facing properties such as Scripps Networks and the Scripps National Spelling Bee. The company highlights local journalism, multi‑platform audience connection, investor relations, and corporate governance.

📋 Description

• Investigate and resolve questions related to Order to Cash functions and processes • Perform customer service, cash application, cash balancing, daily aired TV log reconciliation, billing, customer account setup, and credit card processing • Review O2C processes and workflows and identify opportunities to improve efficiency and service delivery • Support centralization and standardization of operational workflows across the department • Assist with developing and monitoring operational metrics and internal Service Level Agreements (SLAs) • Support system upgrades, user training initiatives, and updates to Standard Operating Procedures (SOPs) • Resolve escalated issues and support management with complex operational matters • Coordinate Order to Cash audit requests from internal and external auditors • Participate in special projects and departmental initiatives • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED required • Generally, 1-3 years of office experience preferred • Generally, 1-3 years of customer service experience in a fast-paced environment preferred • Experience in accounting, finance, shared services, or a related field preferred • Strong problem-solving and decision-making skills • Exceptional attention to detail and ability to manage multiple priorities • Excellent verbal and written communication skills • Strong organizational and analytical capabilities • Demonstrated initiative, accountability, and self-motivation • Ability to collaborate and communicate with employees and leaders at all organizational levels • Strong proficiency with Microsoft Office applications, particularly Excel • Ability to identify process improvement opportunities and support operational excellence initiatives • Commitment to excellent internal and external customer service

🏖️ Benefits

• Remote work/home office arrangement • Reasonable accommodations for qualified individuals with known disabilities • Equal employment opportunity