Senior Technical Product Owner

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

⚒️ Technical Product Manager (TPM)

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The Hanover Insurance Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1852

🛡️ Insurance

🤝 B2B

👥 B2C

💰 $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08

Insurance • B2B • B2C

The Hanover Insurance Group is a U. S. -based insurance company that provides personal and commercial insurance products and services. Hanover offers individual lines such as home, auto, motorcycle, umbrella, condominium, renters, and specialty coverages (collector cars, watercraft, valuable items), as well as comprehensive business products including business owner’s policies, commercial auto, workers' compensation, management liability, cyber, professional liability, property, surety, and industry-specific coverages for construction, healthcare, life sciences, retail, and more. The company supports customers and agents with claims services, policy management tools, educational resources, risk solutions, and an agent/broker distribution network. Hanover emphasizes customer service, preparedness resources, corporate responsibility, and agent support.

📋 Description

• Define and communicate long-term technical product vision aligned with business goals, user needs, and technology trends • Shape strategic product capabilities aligned with enterprise architecture and scalability goals • Create and update capability maps, roadmaps, and development plans with Product Managers and Value Stream Owners • Prioritize project and operational requests through standardized processes and own the product backlog • Address IT and security risks and align objectives with policies, standards, and regulatory requirements • Establish and monitor KPIs/OKRs for compliance and product performance • Lead strategic alignment sessions with operational and executive stakeholders • Facilitate agile ceremonies, feedback loops, demos, and performance reviews • Deliver data-driven updates on product progress, experience outcomes, and ROI to senior leadership • Guide agile teams in developing Epics, Features, and User Stories with acceptance criteria • Promote agile principles, continuous improvement, experimentation, and iterative development • Apply user research, analytics, and journey mapping to guide experience-driven product design • Collaborate with UX, engineering, compliance, data, legal, and operational partners on secure digital solutions • Analyze business requirements and translate them into actionable specifications and user stories • Assess product decisions using a high-level understanding of IT architecture • Mentor junior product team members and support onboarding and capability-building initiatives • Ensure team alignment with organizational policies, standards, and development frameworks

🎯 Requirements

• Bachelor's Degree preferred in Business, Insurance, Finance, or Technology-related discipline • 5–7 years of relevant work experience • Understanding of systems architecture and business processes in Insurance preferred • Proficiency in Office 365, MS Azure, and Agile Collaboration tools • Strong grasp of systems architecture, APIs, cloud-native services, and back/front-end integration • Must be eligible to work in the US without requiring sponsorship now or in the future (US citizen or green card holder) • Familiarity with Agile frameworks such as Scrum or Kanban • Experience setting product governance frameworks, prioritization models, and digital operating rhythms • Experience mentoring junior team members • Ability to translate ambiguous business needs into actionable product strategies with strong ROI • Ability to navigate matrixed environments, resolve conflicts, and unify stakeholders around a shared vision • Strong organizational, planning, communication, consensus-building, and stakeholder-influence abilities

🏖️ Benefits

• Hybrid or remote work arrangement • Full-time, exempt role