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Outbound Enrollment, Appointment Setter – Temporary

🕒 September 17

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📅 Appointment Setter

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on The Hello Team's careers page, not through a job board

First seen by Remote Rocketship September 17

Still open on The Hello Team's site. Checked 57 minutes ago.

Logo of The Hello Team

The Hello Team

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Make outbound calls to prospective members and qualified leads • Introduce healthcare services and health plan options and identify member needs • Schedule qualified enrollment appointments and follow up with leads • Use sales techniques to build rapport, overcome objections, and secure appointments • Provide accurate information and professional customer service by phone and email • Maintain accurate records of calls, appointments, follow-ups, and customer interactions • Meet individual and team appointment and performance targets • Follow established scripts, procedures, and government-required guidelines • Collaborate with enrollment and team members to ensure a smooth customer experience • Perform related administrative and customer service tasks as needed • Perform other assigned duties related to the position

🎯 Requirements

• Proficient level of English (written and spoken) • Proficient level of Spanish (written and spoken) • Previous experience in outbound sales, appointment setting, call centers, collections, or healthcare enrollment • Strong communication, persuasion, negotiation, interpersonal, and problem-solving skills • Ability to handle objections and overcome customer rebuttals effectively • Comfortable making a high volume of outbound calls and working toward performance targets • Availability for an initial three-month commitment • Ability to follow scripts, procedures, and compliance requirements accurately • Familiarity with CRM and sales-tracking systems is a plus • Healthcare experience is preferred • Resourceful, accountable, adaptable, reliable, self-motivated, and confident • Ability to work independently with minimal supervision • Strong attention to detail and multitasking skills • Excellent organizational skills • Proficiency in Microsoft Office (Word, Excel, Outlook) • Familiarity with email, spreadsheets, and document management tools • Ability to quickly learn new systems, software, and workflows • Ability to work U.S. EST (New York) business hours and adapt to business needs • Able to undergo a background check • Reliable Windows 10+ computer, two monitors, and high-speed internet • Professional home workstation capable of supporting uninterrupted remote work

🏖️ Benefits

• 100% remote work • Great work environment with potential for growth • Possibility of a long-term opportunity after the initial three-month position

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