Operations Analyst

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Mortgage Law Firm

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

🛡️ Insurance

⚖️ Legal

Consulting • Insurance • Legal

The Mortgage Law Firm is a multi-state law firm providing legal services tailored to mortgage servicers, investors, banks, credit unions, and other financial institutions. The firm offers mortgage default legal services including foreclosure (judicial and non-judicial), bankruptcy representation (Chapters 7,11,13), litigation and legal defense in contested and compliance matters, eviction services, title and lien resolution, and quiet title actions. They emphasize local expertise across multiple states (Arizona, California, Hawaii, New Mexico, Oklahoma, Oregon, Texas, Washington) and focus on compliance, asset recovery, and industry association involvement to stay current with regulatory standards.

📋 Description

• Monitor assigned shared inboxes for client directives, scorecards, performance reports, deadlines, and related communications • Review incoming items, record required details, route work appropriately, and provide timely receipt confirmations when required • Redirect misrouted or unrelated communications to the appropriate department • Maintain scorecard logs, directive trackers, deadline calendars, reference matrices, and supporting documentation • Collect and organize scorecard results and operational performance data for managerial and operational review • Prepare recurring reports showing results, trends, open items, due dates, and follow-up status • Coordinate rebuttal support by gathering documentation, tracking deadlines, recording responses, and maintaining final submissions • Update written procedures, client requirement summaries, and reference materials when approved changes are received • Track directives, corrective actions, and client-requested changes through completion; follow up on overdue or incomplete items • Assist with operational portions of client audits by organizing requested documents, maintaining request lists, and tracking responses • Support implementation of new client requirements by distributing approved information and confirming assigned tasks are completed • Perform quality checks on reports, trackers, and communications before distribution • Escalate unclear requirements, conflicting instructions, missed deadlines, and material performance concerns to the Manager • Assist with dashboards, presentations, meeting materials, and other reporting needs as assigned

🎯 Requirements

• Associate or bachelor’s degree in Business Administration, Finance, Legal Studies, Data Analytics, or a related field preferred; relevant experience may be considered in place of a degree • Two or more years of experience in mortgage default operations, mortgage servicing, legal operations, client reporting, quality assurance, or a related environment preferred • Experience maintaining trackers, preparing reports, and coordinating deadline-driven work preferred • Experience with client scorecards, audits, directives, or performance reporting is beneficial • Strong attention to detail, organization, follow-through, and deadline management • Ability to review data, identify inconsistencies, and summarize findings in plain language • Proficiency with Microsoft Excel, Outlook, Word, Teams, and SharePoint; experience with Power BI or similar reporting tools preferred • Clear and professional written and verbal communication skills • Ability to manage multiple workstreams and maintain accurate records in a fast-paced environment • Working knowledge of mortgage default operations or mortgage servicing preferred • Sound judgment when handling client information, deadlines, and sensitive business matters

🏖️ Benefits

• Remote work arrangement • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions