Admissions Care Coordinator

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🔥 0 minutes ago

🐊 Florida, New Jersey, +2 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Coordinate patient onboarding from referral through therapy start, ensuring a timely and seamless experience • Verify insurance coverage and communicate financial responsibility to patients • Identify, secure, and manage financial assistance and copay support • Maintain accurate and complete patient records throughout care • Partner with cross-functional teams to execute care plans effectively • Serve as a point of contact for providers, payers, and referral sources • Monitor workflows and identify efficiency and patient satisfaction improvements • Support onboarding and mentoring of new team members • Uphold and enhance policies and procedures • Address and resolve patient or partner concerns promptly

🎯 Requirements

• High School Diploma or GED • Minimum of 1+ years of experience in healthcare, customer service, contact center, or related field • Strong communication skills • Proficiency with Microsoft Office • Ability to manage multiple priorities • Strong organizational and problem-solving skills • Commitment to teamwork and patient experience • Preferred: Experience in pharmacy, home health, or home infusion • Preferred: Knowledge of medical terminology and insurance verification • Preferred: Experience supporting financial assistance programs • Preferred: Prior mentoring experience

🏖️ Benefits

• Annual bonus plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for work at home