Lead Analyst, Business Integration Testing, Individual Dental Operations

🔥 0 minutes ago

🗻 New Hampshire, Missouri, +2 more states – Remote

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⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Lead development, execution, and validation of user acceptance testing scripts • Coordinate testing for strategic business and government-related initiatives • Identify risks, plan mitigations, and resolve issues • Conduct regression and integration testing for dental vendor partners • Communicate testing outcomes, recommendations, and findings to business stakeholders and Product Owners • Analyze operational processes and performance data to identify productivity, cost, and business outcome improvements • Maintain and update standard operating procedures, process documentation, and communications • Support annual go-to-market readiness activities • Manage testing workloads, prioritize deliverables, and develop action plans • Build relationships with internal partners, vendors, and cross-functional teams • Perform defect identification, root-cause analysis, test execution, and communication of testing results

🎯 Requirements

• Bachelor's degree or equivalent professional experience • Three to five years of experience in a healthcare environment • Experience supporting Individual & Family Plans (IFP) operations preferred • Healthcare operations background in benefits, eligibility, claims, or related disciplines preferred • Home internet connection through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload if working at home

🏖️ Benefits

• Remote work arrangement • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for home workers • Equal employment opportunity protections • Reasonable accommodation support during the application process • Tobacco-free policy

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