Senior Process Improvement Advisor

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $111k - $185k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Lead and manage cross-functional process improvement initiatives using best practices, methodologies, tools, and techniques • Analyze and measure the effectiveness of existing business processes • Design sustainable, repeatable, and quantifiable future-state solutions • Document current-state processes • Conduct root cause analysis to identify operational pain points and improvement opportunities • Partner with business stakeholders to prioritize opportunities and recommend solutions • Enhance quality, efficiency, and service delivery • Communicate project status, milestones, risks, and recommendations to stakeholders and leadership • Develop and enhance work instructions, job aids, training materials, and process documentation • Collaborate with senior operational leaders and cross-functional partners on high-impact initiatives

🎯 Requirements

• High School Diploma or GED required • Bachelor's Degree in Business, Healthcare Administration, Finance, or a related field preferred • Lean Six Sigma Green/Black Belt certification or 8+ years of experience applying process improvement methodologies • Strong analytical skills, including data analysis and summarizing findings • Critical thinking and strategic problem-solving abilities • Strong business acumen • Organizational and time management skills • Ability to manage multiple priorities • Ability to navigate ambiguity and embrace change • Ability to work collaboratively with stakeholders at all levels • Exceptional written and verbal communication skills • Strong presentation and facilitation skills • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for home-based work

🏖️ Benefits

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work from home