Senior Implementation Manager

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 12%

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The Looma Project

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛒 Retail

📱 Media

📣 Marketing

💰 Seed Round on 2022-02

Retail • Media • Marketing

The Looma Project is a company focused on in-store digital media with an emphasis on storytelling, education, and product recommendations. They offer a unique media platform where merchandise and media are co-located, aiming to authentically educate and inspire consumers at the point of decision. Their Relay™ content engine is a global marketplace of docu-style filmmakers and creators, optimized for creating content that influences purchasing decisions in-store. The Looma Project represents a significant growth opportunity for retailers, enhancing category lift and sales metrics through effective in-store media solutions.

📋 Description

• Own large, multi-site retail deployments end to end, from planning and procurement through installation, launch, and handoff to steady-state operations • Build and maintain integrated project plans covering hardware procurement, certification, site surveys, installation, device registration, content readiness, and go-live • Coordinate cross-functional work across Retail Ops, Product & Tech, Sales, and Content, plus partners and vendors • Track milestones, surface risks early, and drive decisions to keep deployments on schedule • Maintain a single source of truth and report status to Looma leadership and retail partners • Troubleshoot installation issues, rework timelines, and resolve missing approvals • Produce installation guides, store communications, rollout schedules, trackers, and launch readiness checklists • Serve as a primary contact for retailer stakeholders • Manage installation, hardware, and logistics vendors for quality, cost, and timeline • Travel to stores, retailer offices, and vendor sites to oversee pilots, resolve field issues, and build relationships • Capture deployment lessons and improve future rollouts • Define project management standards, tools, and rituals • Create repeatable playbooks and templates for launches, expansions, and hardware refreshes • Own project management documentation and training • Mentor and coach junior project and implementation team members • Partner with Retail Ops leadership to improve planning, resourcing, and forecasting

🎯 Requirements

• 7+ years of project, program, or implementation management experience, including ownership of large, complex deployments • Track record of leading multi-site physical rollouts, including managing field and install vendors • Experience working directly with large retail chains or in retail technology / in-store media strongly preferred • Experience creating project management processes, documentation, or training for a team • Comfort with project management tools (e.g. Asana) and spreadsheets for planning and tracking • Owner’s mindset and full responsibility for outcomes • Ability to stay organized and decisive under pressure • Ability to write and present clearly to audiences from store associates to retailer executives • Willingness to create structure and improve processes • Willingness to mentor and coach junior team members • Detail-oriented • Willing to travel approximately 25% of the time • Must be currently authorized to work in the United States on a full-time basis

🏖️ Benefits

• Employee coverage for health, dental, and vision (gold plan) • Unlimited PTO (3-week minimum) • Flexible office setting (office, flex, or WFH, with associated stipends) • Craftsmanship stipend • Paid parental leave • 401(k) plan • Stock options • Cash/equity flexibility to opt for more equity and less cash or vice versa