Thermal Scientific Works
11 - 50 employees
🏭 Manufacturing
🔬 Science
🔧 Hardware
Manufacturing • Science • Hardware
Thermal Scientific Works is a supplier of thermal and scientific equipment, appearing to offer laboratory and industrial temperature-control products such as temperature controllers, sensors, furnaces/ovens and related control and automation components. The company lists products on B2B marketplaces (e. g. , IndiaMART) and serves industrial, laboratory and research customers seeking thermal processing and measurement solutions.
Service Manager, Preventative Maintenance
Likely ghost job
🕒 February 25
Where this job comes from
Posted on Thermal Scientific Works's careers page, not through a job board
First seen by Remote Rocketship February 25
Still open on Thermal Scientific Works's site. Checked 6 hours ago.
Thermal Scientific Works
11 - 50 employees
🏭 Manufacturing
🔬 Science
🔧 Hardware
Manufacturing • Science • Hardware
Thermal Scientific Works is a supplier of thermal and scientific equipment, appearing to offer laboratory and industrial temperature-control products such as temperature controllers, sensors, furnaces/ovens and related control and automation components. The company lists products on B2B marketplaces (e. g. , IndiaMART) and serves industrial, laboratory and research customers seeking thermal processing and measurement solutions.
📋 Description
• Own PM standards, task lists, schedules, and documentation • Define PM scopes, frequencies, and acceptance criteria • Ensure PM execution aligns with equipment design limits and warranty requirements • Develop and manage tiered PM offerings and renewal strategies • Track PM compliance, findings, and follow-up actions • Lead U.S. PM teams and approved service partners • Enforce safety, conduct, and quality standards • Ensure consistent documentation, reporting, and close-out • Drive continuous improvement using field data and trend analysis • Support hiring, training, and development of service personnel • Oversee service call workflows, triage, dispatch coordination, and resolution aligned with SLA expectations • Establish service call documentation, root cause capture, and corrective action tracking standards • Optimize response readiness, parts availability, and escalation pathways • Coordinate with corrective maintenance teams when PM deficiencies are identified • Ensure PM records support warranty compliance and claim defense • Identify early failure trends and escalate issues to Engineering • Analyze service call trends and inform PM scope and reliability strategy updates • Own U.S. PM KPIs, including contract fulfillment, SLA compliance, repeat deficiency reduction, and customer satisfaction • Provide regular performance reporting to the Director of Service
🎯 Requirements
• 8+ years management experience • 5+ years technical, data center cooling/HVAC experience • Proven experience building and scaling preventive maintenance programs • Demonstrated leadership of distributed field teams • Strong understanding of chillers, CDUs, hydronic systems, and controls • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, for reporting, documentation, data management, and day-to-day communication • Up to 75% travel required to fulfill business needs
🏖️ Benefits
• A fast-paced, entrepreneurial culture focused on innovation • A flexible, autonomous work environment • A culture of respect, learning, and excellence • Experienced, highly talented experts as team peers • Growth and travel opportunities • A team of change-makers having a significant impact on people and the planet
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