Field Service Engineer II

🔥 3 minutes ago

⛰️ Colorado, Idaho, +2 more states – Remote

⛰️ Colorado – Remote 🥔 Idaho – Remote ⛷️ Utah – Remote 🦬 Wyoming – Remote

💵 $28 - $43 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order • Conduct on-site scheduled planned maintenance visits • Provide diagnosis and repair support for customers and other field personnel • Cultivate and develop positive working relationships with customers, system users, and company personnel • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel • Complete and submit field service reports • Provide training to customers and users on system maintenance • Provide feedback to product quality teams • Update and correct Thermo Fisher system documentation • Provide guidance for reports, including identifying and isolating outstanding system problems • Act as a subject expert and resource for training • Support customers using electron, ion, and light microscopy workflows across materials science, life sciences, electronics, and natural resources markets

🎯 Requirements

• Bachelor's degree and 3+ years of hands-on technical experience in electronic systems, installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems • Detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems • Ability to deal effectively with customers • Excellent interpersonal communication skills • Professional working proficiency in English • Consistent record of fixing sophisticated systems and subsystems down to the component level • Literacy in MS DOS and Windows software environments • Ability to read and interpret schematics • Familiarity with UHV phenomenon and technology • Ability to acquire a valid passport and travel regionally and internationally as required • Valid driver's license • Ability to lift up to 50 lbs. • Ability to lift 40 lbs. without assistance • Ability to work in a laboratory setting • Some degree of PPE required, including safety glasses, gowning, gloves, lab coat, and ear plugs • Ability to stand for a full shift • Willingness and ability to travel up to 75%, often on short notice • Residence within the assigned Denver, CO territory, including Idaho, Utah, and Wyoming, preferred within one hour of a major airport

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • National medical and dental plans • National vision plan • Health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with discounted company stock

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