Field Service Engineer, LCMS

Job not on LinkedIn

🔥 6 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $42 - $48 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lighthouse Lab Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Lighthouse Lab Services is a leading consulting and recruiting firm specializing in the medical laboratory industry. The company offers an extensive range of services to support laboratories, including lab startup and design, lab management, test validation, and commercialization strategies. Their consulting services help labs achieve quality and regulatory compliance, while their recruiting services provide board-certified pathologists and lab directors to clinical laboratories. Lighthouse Lab Services also assists with laboratory instrument services, payer strategy, and revenue cycle management, helping labs recover lost revenue and improve operational efficiency. With a commitment to quality and customer service, Lighthouse Lab Services serves over 2,000 laboratory clients and is a trusted partner for healthcare providers looking to start or grow their laboratory operations.

📋 Description

• Perform complex on-site service and repair tasks, including installation, preventive maintenance, troubleshooting, and calibration of immunoassay instruments and associated automation • Provide remote phone support and onsite troubleshooting and maintenance guidance to internal team members and clients • Serve as a senior point of contact for escalated technical issues • Provide mentorship to junior FSEs • Maintain customer satisfaction through prompt response, clear communication, and technical excellence • Coordinate and provide offsite and onsite equipment installations • Document service calls accurately in the CRM system • Evaluate and advise on laboratory space and upfitting requirements for selected instrumentation across client laboratories • Coordinate with and advise vendors providing instrumentation services • Maintain appropriate inventory of parts and tools • Lead tracking and completion of directed projects • Complete administrative duties including expense reporting, parts ordering, and travel arrangements

🎯 Requirements

• 5–7 years of direct, hands-on field service experience with SCIEX LCMS systems required • Experience servicing Shimadzu and/or Waters LCMS platforms highly desirable • Demonstrated expertise in troubleshooting, diagnosing, repairing, maintaining, and performing preventive maintenance on LC-MS instrumentation • Ability to independently resolve complex instrument and system-level issues • Associate degree or higher in Engineering, Instrumentation, Chemistry, Clinical Laboratory Sciences, or a related technical field preferred • Equivalent technical training combined with substantial relevant hands-on experience will also be considered • Valid driver's license required • Ability to travel up to 80%; position requires overnight travel • Willingness and ability to travel regularly, with travel up to 70% of the time stated in the responsibilities

🏖️ Benefits

• Medical, Vision, and Dental insurance • 15 days Paid Time Off to start (vacation and sick days) • 10 Paid Holidays • 401(k) retirement plan with up to 4% Company match • Company-paid Life + AD&D • Company-paid Short- and Long-Term Disability • Paid Volunteer Time Off • Partially Paid Medical Leave / Paid Parental Leave • Benefits • FSEs are regularly home on the weekends

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