Manager, Clinical Operations

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

👻 Ghost score 10%

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Oversee, train, resource, coach and performance-manage a team of clinical operations staff • Lead performance using metrics and key performance indicators • Act as point of escalation for performance concerns and training needs • Collaborate with leadership on resourcing needs • Manage staff and provide coaching, mentorship and work direction • Conduct performance appraisals and career discussions; facilitate employee career development • Interview, recruit and select staff • Manage and conduct induction/orientation programs for new employees • Maintain staff CVs, training records, position profiles and experience profiles • Ensure accurate and timely timesheets and expense reports • Support local resourcing allocation and project/functional leads • Raise issues that may impact project deliverables • Deliver training on WPDs, SOPs, local requirements and clinical operations • Identify training gaps and ensure training requirements are met • Assure adherence to ethical and regulatory standards • Alert management to quality issues and request or facilitate QA audits • Review clinical operations systems including Activate, CTMS, Preclarus and Clarity to evaluate metrics, KPIs and project status • Evaluate staff work, including remote or on-site PAVs • Participate in process improvement and development initiatives • Ensure understanding and facilitation of risk-based monitoring • Provide input into bids and procurement of new business as required • Collaborate with senior management and executive staff on strategic planning and business development • Lead or contribute to initiatives improving department and company performance

🎯 Requirements

• Previous experience providing the knowledge, skills and abilities to perform the job, comparable to 5+ years • 1+ year of leadership responsibility • Equivalency of appropriate education, training and/or directly related experience may be considered • Advanced mentoring, leadership and supervisory skills • Excellent clinical trials monitoring skills, both remote and on-site • Understanding of, or ability to learn, company SOPs, WPDs and relevant regulations including ICH/GCP and FDA guidelines • Ability to evaluate medical research data • Strong organizational and negotiation skills • Strong attention to detail • Advanced written and oral communication skills • Good knowledge of English language and grammar • Computer skills including data entry, archival and retrieval • Ability to travel as needed • Team-building skills • Interpersonal and conflict-resolution skills • Problem-solving skills in a constantly changing environment • Knowledge of medical/therapeutic areas and medical terminology

🏖️ Benefits

• Fully remote work mode • Standard Monday–Friday work schedule • Employee coaching, mentorship and career development opportunities • Training and development programs • Participation in a global team focused on collaboration, innovation and scientific excellence

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