Field Application Scientist, LCMS, Small Molecule

🔥 0 minutes ago

🍂 Massachusetts, Pennsylvania – Remote

🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $83.3k - $125k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Support the commercial field sales team with LC-MS instrumentation, focusing on small molecule mass spectrometry for pharma or environmental applications • Provide pre- and post-sales technical expertise across multiple technology platforms • Conduct product demonstrations and customer training virtually, remotely, in customer laboratories, or at onsite training centers • Customize applications and methodologies with customers and internal teams, including troubleshooting, method development, and data interpretation • Collect and analyze data from customer experiments or field trials using statistical methods and provide recommendations • Resolve or escalate customer issues and complaints • Deliver technical presentations explaining solution capabilities and benefits • Work cross-functionally with sales, marketing, R&D, product management, service professionals, and engineers • Stay informed about scientific literature, methodologies, and regulatory requirements • Provide scientific support and counsel to internal teams and customers • Identify improvement opportunities and build customer relationships to drive satisfaction, loyalty, and business growth

🎯 Requirements

• Bachelor’s degree or higher in chemistry, biochemistry, or a related scientific field, or equivalent work experience • 2–3 years of hands-on technical experience with liquid chromatography and mass spectrometry instruments, software, data analysis, and techniques • Experience with quantitative LCMS workflows, such as Pharma QA/QC labs or US EPA methods • Experience with associated sample preparation techniques • Ability to work independently, manage multiple projects simultaneously, and meet deadlines • Outstanding teamwork and collaboration skills • Excellent problem-solving skills and ability to troubleshoot technical issues and provide product guidance • Outstanding verbal and written communication skills for technical and non-technical audiences • Proven ability to work independently and a strong work ethic • Ability to travel up to 75% • Extensive customer contact • Must be able to work with hazardous/toxic materials • Position is not approved for relocation assistance

🏖️ Benefits

• A choice of national medical and dental plans • National vision plan, including health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability in accordance with company policy • Competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP), with eligible colleagues able to purchase company stock at a discount • Variable annual bonus eligibility based on company, team, and/or individual performance results • No relocation assistance