Field Service Engineer II, SDB/SEM

🔥 17 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $34 - $51 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order • Conduct on-site scheduled planned maintenance visits • Provide diagnosis and repair support for customers and other field personnel • Cultivate and develop positive working relationships with customers, system users, and company personnel • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel • Complete and submit field service reports • Provide training to customers and users on system maintenance • Provide feedback to product quality teams • Provide written input updating and correcting Thermo Fisher system documentation • Provide guidance for reports, including identifying and isolating outstanding system problems • Act as a subject expert and resource for training

🎯 Requirements

• Bachelor's degree • 3+ years of hands-on technical experience in electronic systems, including installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems • Detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems • Ability to deal effectively with customers • Excellent interpersonal communication skills • Professional working proficiency in English • Consistent record of fixing sophisticated systems and subsystems down to the component level • Literate in MS DOS and Windows software environments • Able to read and interpret schematics • Familiar with UHV phenomenon and technology • Ability to acquire a valid passport and travel regionally and internationally as required • Must possess a valid driver's license • Ability to lift up to 50 lbs. • Able to work in a laboratory setting and use required PPE

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • Choice of national medical and dental plans • National vision plan, including health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP), allowing eligible colleagues to purchase company stock at a discount