Field Service Engineer III, IOMS

🔥 13 hours ago

⚜️ Louisiana, New Mexico, +1 more states – Remote

⚜️ Louisiana – Remote 🌶️ New Mexico – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Perform installation, preventive maintenance, troubleshooting, and repair of analytical and microscopy equipment at customer sites • Diagnose electronics, mechanical, ultra-high vacuum, high-voltage, and system-level issues to restore instrument performance • Provide responsive, professional customer support while meeting service commitments and customer satisfaction goals • Train and support customers on equipment operation, maintenance practices, and basic troubleshooting • Accurately document field service activities, including installation reports and service work reports, and submit them through the required system • Assist Commercial Teams with technical information, training, and demonstrations • Manage territory activities, including scheduling, travel planning, parts coordination, and communication with customers and internal teams • Partner with internal technical support, service leadership, and cross-functional teams to resolve complex customer issues • Support the Texas region, with additional coverage across New Mexico and Louisiana • Travel approximately 80% within the assigned territory and occasionally to other territories based on business needs

🎯 Requirements

• Bachelor's Degree in Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field with 5+ years of experience installing, troubleshooting, repairing and calibrating analytical instruments, or an Advanced Degree with 3+ years of experience • Demonstrated expertise with complex electro-mechanical systems, preferably with High Resolution Mass Spec instruments • Strong diagnostic, troubleshooting, and problem-solving abilities for hardware and software issues • Experience mentoring and training others preferred • Excellent interpersonal communication skills and ability to build positive customer relationships • Ability to read and interpret technical documentation, schematics, and engineering drawings • Ability to work independently while maintaining strong team collaboration • Availability to respond to urgent customer needs • Proficiency with Windows operating systems, networking, and standard business software • Must follow all safety protocols and be able to work in cleanroom environments when required • Physical ability to lift up to 50 lbs. and work in laboratory environments • Must be legally authorized to work in the United States without sponsorship now or in the future • Must be able to pass a comprehensive background check and drug screen • Valid driver's license and ability to travel 80%

🏖️ Benefits

• Professional growth and development opportunities • Relocation assistance is not available