Field Service Technician

🔥 14 hours ago

🏖️ New Jersey, New York, +1 more states – Remote

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💵 $25 - $40 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Logo of BD

BD

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Install and service instrumentation with minimum direct supervision • Provide follow-up service by calling customers who recently received service • Maintain car stock inventory, test equipment, tools, and technical data • Complete service documentation in accordance with GMP requirements • Maintain expense levels within established field-service travel and site-visit guidelines • Report quality-control and technical problems to the Service Center and System Support Engineering Manager • Maintain and use the company vehicle according to Corporate fleet policy • Interface with departments and managers to resolve customer problems • Provide customers with outstanding quality service according to BD standards • Manage company-issued credit cards, travel advances, company vehicle, and spare and repair parts • Promote positive customer relations through professional appearance, ethical behavior, maturity, and judgment • Support a territory including Philadelphia, Upstate New York, New Jersey, and the New York Metro Area

🎯 Requirements

• Minimum of a High School diploma • Minimum of 3 years’ experience fixing instruments or components • Valid Driver's License with a clean motor vehicle record • Prior Field Service Engineer experience • Previous experience fixing medical device instruments • Previous customer interfacing role • Proficiency with MS Office applications such as Word and Excel • Familiarity with recent Mac and PC operating systems • Ability to travel 60%, including 1–2 overnight stays per week

🏖️ Benefits

• Comprehensive Total Rewards program • Reward and recognition opportunities • Competitive compensation and benefits programs • Workplace accommodations considered pursuant to applicable law • Company vehicle • Company-issued credit card • Travel advances • Car stock of spare and repair parts • Field service travel and site-visit support

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