Field Service Technician III

🔥 15 hours ago

🎸 Mississippi – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

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Logo of Nortek Data Center Cooling

Nortek Data Center Cooling

201 - 500 employees

🏭 Manufacturing

🔧 Hardware

⚡ Energy

Manufacturing • Hardware • Energy

Nortek Data Center Cooling is a provider of integrated air and liquid cooling systems for data centers, delivering built-to-spec hardware and turnkey solutions that reduce water and power usage while supporting rapid deployment for hyperscale and AI computing environments. The company offers end-to-end engineering, tested CDU/CRAH/RDHX products and hybrid fluid cooling plants, with global reach and a focus on improving energy efficiency, lowering total cost of ownership, and meeting the needs of large enterprise and cloud operators.

📋 Description

• Commission, repair, and service mechanical and electrical equipment associated with new Data Center Cooling projects • Review work orders, blueprints, schematic diagrams, and related materials to determine tasks, tools, equipment, and parts needed for installation or repair • Manage challenging jobs to mitigate impacts on customers’ buildings and experiences while minimizing the company’s financial burden • Work with building owners, general and mechanical contractors, engineers, and local servicing contractors • Consult with engineering and manufacturing personnel to resolve unusual system operation and maintenance problems • Provide superior customer service to internal and external customers while maintaining a professional appearance and demeanor • Advise management regarding customer satisfaction, product performance, and product improvement suggestions • Provide service, guidance, and technical expertise to end users and outside sales representatives for warranty-related service issues

🎯 Requirements

• High school diploma or equivalent • Three to five years’ experience in installation, maintenance, and troubleshooting • HVAC servicing or similar electromechanical experience preferred • Ability to travel approximately 85% of the time to various job sites for commissioning and warranty work • Superior analytical skills and attention to detail • Ability to read and interpret blueprints, plans, and manuals • Ability to stay on project through root cause analysis • Excellent customer service skills with desire to exceed internal and external customer expectations • Ability to work independently in a timely manner, ensuring job is completed correctly with outside technicians • Ability to follow up on parts delivery • Trade/technical school or certification a plus • Product experience with industrial HVAC equipment or similar electromechanical products preferred • Strong experience in Microsoft Excel and Word • Intermediate experience with commercial projects • Building automation experience a plus

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability (STD) • Long-term disability (LTD) • Flexible Spending Account (FSA) • Health Savings Account (HSA) • 401(k) Plan with company contributions

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