Manager, Clinical Operations – FSP West Region

🕒 August 7

🌵 Arizona, California, +6 more states – Remote

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💵 $115k - $178k / year

⏰ Full Time

🟠 Senior

🏥 Clinical Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 20%

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Oversee, train, resource, coach, and performance-manage a team of clinical operations staff • Lead performance using metrics and key performance indicators • Act as point of escalation for performance concerns and training needs • Collaborate with leadership on resourcing needs • Manage staff and provide coaching, mentorship, and work direction • Conduct performance appraisals and career discussions; facilitate employee career development • Interview, recruit, and select staff • Manage and conduct induction/orientation programs for new employees • Maintain staff CVs, training records, position profiles, and experience profiles • Ensure accurate and timely timesheets and expense reports • Support allocation activities and project/functional leads to optimize project operations • Escalate issues that may affect project deliverables • Deliver training on WPDs, SOPs, local requirements, and clinical-operations topics • Identify training gaps and ensure training requirements are met • Assure adherence to ethical and regulatory standards • Alert management to quality issues and facilitate client and internal quality assurance audits • Review clinical systems including Activate, CTMS, Preclarus, and Clarity to evaluate employee and project metrics, KPIs, and project status • Evaluate staff work through remote or on-site PAVs • Participate in process improvement and development initiatives • Ensure understanding and facilitation of risk-based monitoring • Provide input into bids and contribute to procurement of new business as required • Collaborate with senior management and executive staff on strategic planning and business development • Lead or contribute to initiatives enhancing department performance and company-wide process improvement

🎯 Requirements

• Previous experience providing the knowledge, skills, and abilities to perform the job, comparable to 5+ years • 1+ year of leadership responsibility • Equivalency through a combination of appropriate education, training and/or directly related experience may be considered • Strong preference for candidates on the West Coast • Advanced mentoring, leadership, and supervisory skills • Excellent clinical trials monitoring skills, both remote and on-site • Understanding of or ability to learn company SOPs, WPDs, and relevant regulations, including ICH/GCP and FDA guidelines • Ability to evaluate medical research data • Strong organizational and negotiation skills • Strong attention to detail • Advanced written and oral communication skills • Good knowledge of English language and grammar • Computer skills including data entry, archival, and retrieval • Ability to travel as needed • Team building skills • Interpersonal and conflict resolution skills • Problem-solving skills applicable to a constantly changing environment • Knowledge of medical/therapeutic areas and medical terminology

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • National medical and dental plans • National vision plan, including health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave • Accident and life insurance • Short- and long-term disability • Competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with discounted company stock purchase opportunity

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