Manager, Clinical Operations – FSP West Region

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Oversee, train, resource, coach, and performance manage a team of clinical operations staff • Lead performance using metrics and key performance indicators • Serve as point of escalation for performance concerns and training needs • Collaborate with leadership on resourcing needs • Manage staff and provide coaching, mentorship, and work direction • Conduct performance appraisals and career discussions • Facilitate employee career development • Interview, recruit, and select staff • Manage and conduct induction and orientation programs • Maintain complete and current staff CVs, training records, position profiles, and experience profiles • Ensure timely and accurate timesheets and expense reports • Support allocation activities and project leads/functional leads • Escalate issues that may impact project deliverables • Deliver training on WPDs, SOPs, local requirements, and clinical operations topics • Identify training gaps and ensure training requirements are met • Assure adherence to ethical and regulatory standards • Alert management to quality issues and request or facilitate quality assurance audits • Review clinical systems and metrics, KPIs, and project status • Evaluate staff work through remote or on-site PAVs • Participate in process improvement and development initiatives • Ensure understanding and facilitation of risk-based monitoring • Contribute to bids and procurement of new business • Collaborate with senior management and executive staff on strategic planning and business development • Lead or contribute to initiatives improving department and company performance

🎯 Requirements

• Previous experience comparable to 5+ years • At least 1 year of leadership responsibility • Equivalent combinations of appropriate education, training, and/or directly related experience may be considered • Strong mentoring, leadership, and supervisory skills • Excellent clinical trials monitoring skills, both remote and on-site • Understanding of or ability to learn company SOPs, WPDs, ICH/GCP, and FDA guidelines • Ability to evaluate medical research data • Strong organizational and negotiation skills • Strong attention to detail • Advanced written and oral communication skills • Good knowledge of English language and grammar • Computer proficiency including data entry, archival, and retrieval • Ability to travel as needed • Team-building skills • Interpersonal and conflict-resolution skills • Problem-solving skills in a constantly changing environment • Knowledge of medical/therapeutic areas and medical terminology • Preference for candidates on the West Coast

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • National medical and dental plans • National vision plan, including health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) • Accident and life insurance • Short- and long-term disability • Competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount • Fully remote work arrangement

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