Senior Account Manager, Institutional Crypto

🕒 June 17

🏢🏡 New York City – Hybrid

💵 $115k - $140k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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The Tie

WebsiteLinkedInAll Job Openings

51 - 200 employees

₿ Crypto

💸 Finance

Crypto • Finance • Data

The Tie is a comprehensive platform providing institutional solutions for the crypto market. It offers The Tie Terminal, an all-in-one solution delivering extensive data coverage and customizable tools for institutions dealing with digital assets. The platform includes APIs that enable integration of robust datasets into quantitative models, aiding token issuers with go-to-market strategies, and providing data-driven insights for market participants. Services also include advanced analytics for developers, exchanges, brokerages, and insights into social media sentiment and market trends. The company hosts events like The Bridge, fostering discussion on blockchain and finance among industry leaders.

📋 Description

• Build strong relationships with assigned institutional clients • Work alongside the Account Executives to win new business and increase sales • Provide support for customers in the pre-sales and post-sales processes • Maintain CRM including recording details notes from meetings with clients • Answering client questions via their designated support channel • Communicate new feature launches • Build dashboards, watchlists and news feeds for new clients • Aggregate product feedback from clients and present to the product team • Prospect and network for upsells to existing clients • Drive net retention

🎯 Requirements

• BA/BS degree or relevant account management experience • Experience or passion for cryptocurrency markets is a must • Experience interacting with institutional investors is strongly preferred • An ability to gasp customers’ needs and suggest timely solutions • Excellent presentation, relationship building and communication skills • Strong analytical and problem-solving skills • SQL and Python experience is a plus • CRM and client prospecting experience

🏖️ Benefits

• Competitive compensation • Employee stock option plan • Health, dental, vision, and disability insurance • Flexible paid time off • Flexible working hours • A fast-paced and exciting work environment • Strong teamwork-driven culture