
11 - 50 employees
🏥 Healthcare
⚕️ Healthcare Insurance
💼 Consulting
Healthcare • Healthcare Insurance • Consulting
The Wilshire Group is a consultancy firm that specializes in optimizing revenue cycle operations and IT solutions for the healthcare industry. They provide services in patient access, health information management, revenue integrity, and billing for both hospital and professional settings. The firm focuses on enhancing financial experiences by partnering with clients to solve complex challenges at the intersection of operations and technology. The Wilshire Group is dedicated to helping organizations maximize their EHR investments and improve revenue recognition and workflow optimization, ensuring consistent and proven results.
🔥 0 minutes ago
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11 - 50 employees
🏥 Healthcare
⚕️ Healthcare Insurance
💼 Consulting
Healthcare • Healthcare Insurance • Consulting
The Wilshire Group is a consultancy firm that specializes in optimizing revenue cycle operations and IT solutions for the healthcare industry. They provide services in patient access, health information management, revenue integrity, and billing for both hospital and professional settings. The firm focuses on enhancing financial experiences by partnering with clients to solve complex challenges at the intersection of operations and technology. The Wilshire Group is dedicated to helping organizations maximize their EHR investments and improve revenue recognition and workflow optimization, ensuring consistent and proven results.
• Serve as the primary support contact for the assigned Epic application • Coordinate issues arising during the project for the specific application area • Perform in-depth analysis and data collection of report details and technical issues associated with Epic software • Perform maintenance tasks, including error queues and reviews • Participate in development, execution, and sign-off of system testing • Develop and maintain documentation on system configurations and technical components • Identify system enhancement needs and introduce best-practice options for future workflows and processes • Identify and resolve issues affecting the application area and other application teams • Guide and create workflows, including system design, build, and testing • Analyze technical issues associated with the EHR • Identify and implement requested team changes • Liaise between end-user workflow needs and implementation staff • Communicate regularly with EHR representatives and participate in weekly project team meetings • Work with EHR representatives, the organization’s business community, and end users to ensure the system meets business needs • Participate in training and work with end users • Document troubleshooting and resolutions via the ticketing system • Hold weekly communications with team members regarding deliverables, shared issues, end-user concerns, and upcoming milestones • Maintain HIPAA compliance • Perform other assigned duties
• 3–5 years of experience with HB, Cadence/Prelude • In-depth knowledge of Epic software • EHR certification in the key business area • Knowledge of developing strategic business plans • Ability to convey technical information to non-technical customers and translate customer needs into technical terms • Proven leadership capabilities and a track record of creating and implementing innovative solutions focused on customer service excellence • Knowledge of the healthcare industry, healthcare information systems, and practices • Bachelor’s degree in healthcare, IT, or a related field required
Apply Now🔥 11 minutes ago
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