Program Manager

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The Workplace Advisors

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2010

👥 HR Tech

💼 Consulting

🤝 B2B

HR Tech • Consulting • B2B

The Workplace Advisors is a human resources consulting firm that specializes in helping businesses navigate workplace challenges to foster growth. With expertise in areas such as HR compliance, recruitment, employee engagement, and professional development, The Workplace Advisors offers tailored solutions that support organizations in achieving their goals. Their team of HR professionals works collaboratively with clients to implement effective strategies that enhance workplace culture and employee retention.

📋 Description

• Serve as the primary point of contact and account leader for multiple client programs, owning strategy and execution from start to finish • Lead account-support teams by managing timelines, delegating tasks, and coordinating deliverables • Own financial health of assigned accounts, including P&L management, monthly reporting, billing and invoicing accuracy, and profitability adjustments • Develop growth strategies, identify new sales opportunities, and hit sales and margin targets • Guide product development from concept through launch using sales history, inventory data, and trend analysis • Manage contract execution and alignment with client agreements • Direct marketing calendar planning and creative execution with internal teams • Create account-specific customer service policies, standards, and site FAQs • Build relationships across vendors, customers, and internal teams • Travel periodically for client accounts and business reviews, typically once to twice per quarter, up to 25% travel • Track and report program performance metrics and financial outcomes, adjusting to client needs • Adapt to a fast-paced, high-volume environment with varied client programs

🎯 Requirements

• Experience in account or program management, ideally in promotional products, advertising, or a related/transferable field • Ability to manage multiple client accounts and programs while maintaining attention to detail • Resourceful, self-starter mindset and ability to adjust quickly as priorities shift • Ability to take calculated risks while remaining calm under pressure • Strong understanding of, or ability to quickly learn, the promotional products/merchandising industry, including sourcing and product development • Logical thinking, strong client communication skills, and a natural sales personality • Comfort with fast onboarding and a high-volume, fast-paced work environment • Proficiency with Microsoft Office Suite, project management tools such as Asana, ClickUp, Monday, or Smartsheet, Excel, and Shopify • Willingness to travel periodically to support client accounts, roughly twice per quarter, up to 25% travel

🏖️ Benefits

• Health, Dental, and Vision benefits plan • 20 days PTO • 401K • Awesome company merch and apparel