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Client Accounts Administrator

Job not on LinkedIn

🔥 1 minute ago

🏄 California – Remote

infoinfo

đź’µ $40k - $60k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

🖥️ Administration

Where this job comes from

Posted on Think Jam's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Think Jam

Think Jam

11 - 50 employees

Founded 2004

đź’Ľ Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Think Jam is a media and franchise growth agency that builds and nurtures fandoms and franchises through format development, content production, shoppable social and talent partnerships. For more than 20 years they’ve worked with studios and brands (e. g. , Warner Bros. , HBO) to launch formats, grow communities, drive commerce and manage global franchise strategies.

đź“‹ Description

• Provide day-to-day administrative support to the Accounts team across client accounts and projects • Review and maintain scopes of work, deliverables and project documentation • Ensure client and project records are accurate and up to date • Maintain the internal resourcing dashboard, ensuring project allocations and team capacity are accurately recorded • Coordinate with Accounts and internal teams to track project timelines, workloads and deliverables • Support the review and tracking of project scopes, budgets, cost estimates and spend • Coordinate meetings, track actions and support communication across departments • Identify opportunities to improve administrative processes and proactively flag missing information or potential issues • Coordinate Think Jam-sponsored events, industry awards entries, and networking opportunities • Work closely with Account Managers, Directors and colleagues across the business to support client accounts and projects

🎯 Requirements

• Previous experience in an administrative, account coordination, project coordination or client services role • Excellent organizational skills and exceptional attention to detail • Strong written and verbal communication skills, with confidence communicating with both clients and internal stakeholders • Comfortable managing multiple tasks and priorities in a fast-paced environment • Strong working knowledge of Microsoft Office or Google Workspace, particularly Excel or Google Sheets • Experience with Airtable is a plus • Familiarity with and enthusiasm for AI tools, particularly Claude, is a plus • Confident using internal systems, databases and project management tools, with the ability to learn new platforms quickly • A proactive and solutions-focused approach, with the confidence to follow up on outstanding information and flag potential issues • A team player who enjoys supporting others and contributing to the smooth running of a busy department • US-based position; Los Angeles, California preferred

🏖️ Benefits

• Health insurance package • Parental leave package • 15 vacation days; rising 1 per year up to 20 days • 11 public holidays • Sick time • Time off for birthdays, cultural/religious holidays, voting, and charity work • 401K facility • Flexible, remote-first work culture • Competitive salary and benefits package • The opportunity to work with top entertainment brands and franchises • A dynamic and creative environment with an emphasis on company culture

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