Business Analyst, Renewal Desk

Job not on LinkedIn

🔥 19 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $74.2k - $137.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thomson Reuters

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.

📋 Description

• Own and manage the full renewal lifecycle for a portfolio of legal software products, including Legal Tracker, HighQ, Exterro, OpenText, and Document Intelligence • Prepare and deliver accurate, competitive pricing proposals for renewals • Proactively manage customer notifications for upcoming renewals • Collaborate with Account Management, Account Specialists, and Customer Success Managers • Identify and communicate renewal risks and opportunities to internal stakeholders • Serve as the subject matter expert on legal software contracts and pricing • Act as the primary customer contact for contractual and pricing questions related to renewals • Lead and facilitate renewal negotiations using established playbook approaches • Develop creative, ad-hoc solutions for complex or escalated situations • Continuously develop and refine processes and tools to scale the renewal function and improve efficiency

🎯 Requirements

• 3–5 years of experience in a renewals, sales operations, contract management, or business analyst role, preferably within a SaaS or legal technology environment • Familiarity with legal software platforms or enterprise software contracts is a strong plus • Experience working with CRM tools (e.g., Salesforce) and contract management systems • Strong analytical skills with the ability to build and interpret pricing models and renewal data • Excellent communication and interpersonal skills, with comfort engaging customers and internal stakeholders at all levels • Proactive, solutions-oriented mindset with a strong sense of ownership • Ability to manage multiple priorities and deadlines in a fast-paced environment • Bachelor's degree in Business, Finance, or a related field, or equivalent experience • Prior experience managing renewals for legal or compliance software • Comfort facilitating negotiations and navigating escalated or complex customer situations • Track record of building or improving operational processes

🏖️ Benefits

• Flexible work arrangements, including work from anywhere for up to 8 weeks per year • Flexible vacation • Two company-wide Mental Health Days off • Access to the Headspace app • Retirement savings • Tuition reimbursement • Employee incentive programs • Resources for mental, physical, and financial wellbeing • Two paid volunteer days off annually • Pro-bono consulting projects and ESG initiatives • Health, dental, vision, disability, and life insurance programs • Competitive 401k plan with company match • Competitive vacation, sick and safe paid time off • Paid holidays, including two company mental health days off • Parental leave • Sabbatical leave • Optional hospital, accident and sickness insurance paid 100% by the employee • Optional life and AD&D insurance paid 100% by the employee • Flexible Spending and Health Savings Accounts • Fitness reimbursement • Employee Assistance Program • Group Legal Identity Theft Protection benefit paid 100% by employee • Access to 529 Plan • Commuter benefits • Adoption & Surrogacy Assistance • Employee Stock Purchase Plan • Annual Bonus based on a combination of enterprise and individual performance may be available