Manager, Professional Services – ONESOURCE, Foreign Trade

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100.1k - $185.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

Where this job comes from

Posted on Thomson Reuters's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Thomson Reuters

Thomson Reuters

10,000+ employees

Founded 2008

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.

📋 Description

• Interact with Global Trade, Compliance, Tax, and Technology professionals at Fortune 500 clients • Lead a team of 10 professional services consultants and support their professional development • Lead business and requirements sessions and produce design/solution documentation for high-visibility, complex projects • Collaborate with Product Management, Engineering, Sales, and other key teams to deliver end-to-end solutions • Ensure team implementations run smoothly and track toward timely completion • Promote positive client relationships and handle escalation issues • Serve as lead on large, complex projects as applicable • Partner with Sales as the Professional Services representative in commercial conversations • Create Statements of Work • Drive $1M in upsells • Drive more than $1.5M in sales support • Drive more than $1.5M in revenue • Implement ONESOURCE Global Trade, Compliance, and Tax enterprise software solutions

🎯 Requirements

• Excellent interpersonal and written communication skills; ability to share information professionally and concisely • Ability to effectively lead a team and promote engagement • Ability to partner with Sales and drive commercial conversations • Ability to work on multiple initiatives concurrently • Self-starter • Proficiency with computers and standard business software such as Microsoft Office • Creative problem-solving skills and motivation to drive innovation • Ability to work in a diverse work environment • 7+ years of relevant work experience preferred • Exposure to Global Trade or Supply Chain businesses, Indirect Tax, Compliance, and/or Tax Return processes preferred • Experience with commercial conversations preferred • Leadership or mentorship experience preferred • Experience with process analysis, design, and mapping preferred • Experience implementing enterprise software, including cloud solutions and third-party applications, preferred • Ability to travel 20% as needed to client sites, offsite training, industry events, and implementations • Ability to relocate if needed • Higher Education Degree or Diploma in Finance, Accounting, Supply Chain, International Business, or Computer Science preferred

🏖️ Benefits

• Extensive training, mentoring, and guidance • Flexible work arrangements, including work from anywhere for up to 8 weeks per year • Flexible vacation • Two company-wide Mental Health Days off • Headspace app access • Retirement savings • Tuition reimbursement • Employee incentive programs • Mental, physical, and financial wellbeing resources • Two paid volunteer days off annually • Pro-bono consulting and ESG initiative opportunities • Health, dental, vision, disability, and life insurance programs • 401(k) plan with company match • Sick and safe paid time off • Paid holidays • Parental leave • Sabbatical leave • Optional hospital, accident, and sickness insurance • Optional life and AD&D insurance • Flexible Spending and Health Savings Accounts • Fitness reimbursement • Employee Assistance Program • Group Legal Identity Theft Protection benefit • 529 Plan access • Commuter benefits • Adoption & Surrogacy Assistance • Employee Stock Purchase Plan • Casual attire • Team outings • Charitable opportunities • Restaurants within walking distance • Running groups, pick-up games, co-ed sports leagues, and gym access

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