Site Reliability Engineer

🔥 13 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $110k - $204.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

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Thomson Reuters

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.

📋 Description

• Own origin and CDN provisioning for Reuters’ content platform, including site and domain hostnames, SSL enforcement, redirects, static and root files, and authentication headers • Define and track SLIs, SLOs, and error budgets for the platform’s delivery layer • Lead or contribute to blameless postmortems and drive follow-up actions to closure • Maintain infrastructure as code and perform capacity planning • Diagnose and resolve delivery issues affecting site availability and performance using logs, metrics, and alerts • Participate in a global, multi-timezone on-call rotation • Automate repetitive delivery tasks and adopt AI-assisted tooling for log and alert triage, anomaly detection, and runbook generation • Manage launch tickets and execute site upgrades • Coordinate launch, upgrade, and delivery timelines with internal engineering teams and external clients • Build tooling to reduce time-to-launch and configuration errors across the content platform

🎯 Requirements

• 7+ years configuring highly scalable, customer-facing applications • Knowledge of HTTP, caching, and CDNs for large-scale public sites • Experience analyzing application and cloud performance using logs, metrics, and alerts • HTML, CSS, and JavaScript • At least one server-side language: Python or Node.js • Infrastructure as code, such as Terraform or CloudFormation • Systems ownership and responsibility for reliability and performance • Incident response and root-cause analysis • Cross-functional communication with technical and non-technical stakeholders • Problem-solving for large, globally distributed audiences • Preferred: experience building and deploying web applications in the cloud, with AWS preferred • Preferred: familiarity with Akamai or comparable CDN providers • Preferred: experience in DevOps teams owning the full lifecycle of services • Preferred: comfort working across a global, multi-timezone team • Preferred: demonstrated interest in automation, including AI-assisted operational tooling

🏖️ Benefits

• Flexible work arrangements, including work from anywhere for up to 8 weeks per year • Flexible vacation • Two company-wide Mental Health Days off • Headspace app access • Retirement savings • Tuition reimbursement • Employee incentive programs • Mental, physical, and financial wellbeing resources • Two paid volunteer days off annually • Health, dental, vision, disability, and life insurance programs • Competitive 401(k) plan with company match • Sick and safe paid time off • Paid holidays • Parental leave • Sabbatical leave • Optional hospital, accident and sickness insurance • Optional life and AD&D insurance • Flexible Spending and Health Savings Accounts • Fitness reimbursement • Employee Assistance Program • Group Legal Identity Theft Protection benefit • 529 Plan access • Commuter benefits • Adoption & Surrogacy Assistance • Employee Stock Purchase Plan • Annual Bonus eligibility based on enterprise and individual performance

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