HR Operations Effectiveness Analyst

Job not on LinkedIn

🔥 22 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $70.4k - $95.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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👻 Ghost score 1%

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Thrivent

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1922

🏦 Banking

💸 Finance

🛡️ Insurance

Banking • Finance • Insurance

Thrivent is a holistic financial services organization that provides advice, investments, insurance, banking, and generosity programs. With a mission to reimagine financial services, Thrivent helps individuals and communities thrive by viewing money as a tool rather than a goal. Serving over 2 million clients, Thrivent is dedicated to helping them build their financial futures while living meaningful lives. The company is committed to diversity, equity, and inclusion, and it provides competitive compensation, professional growth opportunities, and programs to amplify generosity and impact. As a recognized leader in ethical financial practices, Thrivent has been named one of the "World's Most Ethical Companies" by the Ethisphere Institute and is included in Forbes' list of America's Best Insurance Companies.

📋 Description

• Implement and support processes and solutions used by the HR Operations team • Meet HR division and Center of Excellence requirements while supporting the Product Operating Model • Augment the HR Operations team through call and case management and process delivery • Deliver key initiatives and develop and manage work plans and roadmaps • Articulate opportunities, plan and onboard new processes, determine required resources, provide progress updates, and track metrics • Create dashboards to provide decision-making insights and measure performance • Manage content and knowledge tools and resources, ensuring information is accurate, accessible, and up to date • Lead continuous improvement initiatives, including root cause analysis and process improvement • Identify, implement, and monitor HR Operations controls • Establish performance metrics, partner to create dashboards, and communicate performance outcomes • Complete quality assurance evaluations of HR Service Center Representatives • Enhance processes for completing operational business tasks • Partner with cross-functional entities to improve the employee experience through process and technology • Deliver value and provide excellent client service • Model Thrivent’s leadership competencies: Model the Way, Rally the Team, and Deliver Outcomes

🎯 Requirements

• Bachelor’s degree in human resources, business, psychology, communications, or related field; or equivalent work experience • 3+ years of experience in Human Resources, HR Operations, or related area • Strong strategy execution/implementation, organization, and project management skills • Ability to adapt to change and reprioritize plans • Strong business acumen and execution skills • Data-driven decision-making and strong personal and professional judgment • Strong collaboration skills with the ability to partner with others at all organizational levels • Experience in a contact center environment with a solid understanding of HR processes and practices • Ability to quickly learn, manage, and improve complex business processes • Strong organization and attention to detail, with focus on accuracy, documentation, and compliance • Ability to manage competing priorities and shifting demands • Ability to maintain structure and accountability while adapting to change • Ability to communicate effectively and work independently • Proficiency in Microsoft Office products, including Word, Excel, PowerPoint, and Outlook • Ability to manage sensitive information with discretion and uphold confidentiality • Ability to travel occasionally for key meetings or initiatives • Workday experience preferred • Case Management tool experience preferred • Familiarity with financial services preferred • Knowledge of key messages, insights, and data visualization techniques preferred • Ability to articulate and represent complex strategy in a simple, understandable manner preferred • Experience with foundational HR data, HR concepts/practices, HR information systems, and applications preferred • Strong interest in growing and developing in the HR field preferred • Strong research and analytical skills are a plus • Continuous Improvement / Lean Six Sigma experience preferred

🏖️ Benefits

• Various bonuses, including annual or long-term incentives • Medical, dental, and vision insurance • Health savings account • Flexible spending account • 401(k) • Pension • Life and accidental death and dismemberment insurance • Disability insurance • Supplemental protection insurance • 20 days of Paid Time Off each year • Sick and Safe Time • 10 paid company holidays • Volunteer Time Off • Paid parental leave • Employee Assistance Program (EAP) • Well-being benefits • Reasonable accommodation for individuals with disabilities